| Service delivery | Advocacy | |
|---|---|---|
| Question | How do we meet the need? | Why does the need persist? |
| Acts on | Individuals & communities | Systems & decision-makers |
| Goal | Fill the gap | Close the gap at source |
| Measure | People reached | Policy / practice changed |
| Time-frame | Immediate | Often years |
| Term | Core meaning | Note |
|---|---|---|
| Advocacy | Influence decisions & norms for a cause | The umbrella term |
| Lobbying | Direct influence on legislators / officials | A narrow, specific tactic |
| Campaigning | Sustained, public, time-bound push | A vehicle for advocacy |
| Activism | Visible action to demand change | Often confrontational, outsider |
| Face / dimension | How power works | Advocacy example |
|---|---|---|
| 1. Decision-making | Winning open conflicts | Vote, ruling or budget line goes your way |
| 2. Agenda-setting | Keeping issues off the table | An issue is never even debated |
| 3. Shaping desires | Forming what people want & accept | People see injustice as normal, fated |
| Form | Meaning | For advocacy |
|---|---|---|
| Power OVER | Control, domination, repression | The power we seek to change |
| Power WITH | Collective strength, solidarity | Coalitions, mobilisation |
| Power TO | Individual capacity to act | Skills, agency, leadership |
| Power WITHIN | Self-worth, dignity, confidence | The root of voice & courage |
| Role | Who they are | What you do |
|---|---|---|
| Targets | Those with power to grant your ask | Persuade or pressure them |
| Allies | Those who share your goal | Mobilise & coordinate them |
| Opponents | Those who resist the change | Counter, neutralise or split them |
| Influentials | Those targets listen to | Win them to reach the target |
| Letter | Means | Advocacy example |
|---|---|---|
| S — Specific | A single clear change | State adopts a crèche policy |
| M — Measurable | You'll know if it happened | Notification issued, budget tagged |
| A — Achievable | Within reach of your power | The dept can act without new law |
| R — Relevant | Tied to the real goal | Crèches enable women's work |
| T — Time-bound | A deadline | Before the next budget cycle |
| Stream | What flows in it | Advocate's job |
|---|---|---|
| Problem | Conditions defined as public problems | Frame the condition as urgent |
| Policy | Solutions & proposals floating around | Have a ready, workable solution |
| Politics | Mood, elections, who holds power | Read & ride the political moment |
| Channel | Strength | Watch-out |
|---|---|---|
| Mainstream media | Reach, legitimacy, agenda-setting | You don't control the framing |
| Digital / social | Speed, low cost, mobilising | Echo chambers; the digital divide |
| Grassroots organising | Depth, durability, legitimacy | Slow; resource-intensive |
| Direct engagement | Access to decision-makers | Risk of co-option |
| Method | What it does | Good for |
|---|---|---|
| Outcome harvesting | Finds & verifies actual changes | Unpredictable, emergent results |
| Contribution analysis | Tests a plausible causal story | Claiming a credible share |
| Process tracing | Traces the chain of events | Did our action move the next link? |
| Most significant change | Collects stories of change | Capturing the unexpected |