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ImpactMojoEnglish for Development 101www.impactmojo.in
ImpactMojo 101 Series · Free Forever
English
for
Development
101
Clear, Confident Professional Communication for the Development Sector — Written for Practitioners Who Work in English as a Second or Third Language
Plain LanguageSouth Asia Focus100 SlidesFree Access
ImpactMojoEnglish for Development 101www.impactmojo.in
What We Cover
01
Why Communication Matters
Slides 3–10
02
The Plain-Language Revolution
Slides 11–20
03
Killing Development Jargon
Slides 21–29
04
Know Your Audience
Slides 30–38
05
Structure That Carries Meaning
Slides 39–46
06
Everyday Professional Writing
Slides 47–55
07
Grammar That Trips People Up
Slides 56–65
08
Writing Reports & Briefs
Slides 66–74
09
Communicating Data in Words
Slides 75–82
10
Storytelling & Ethical Representation
Slides 83–90
11
Speaking, Presenting & Further Reading
Slides 91–99
ImpactMojoEnglish for Development 101www.impactmojo.in
01
Section One
Why Communication Matters in Development
ImpactMojoEnglish for Development 101www.impactmojo.in
Good work fails when it can't be explained
A brilliant programme that nobody can describe clearly will lose the grant, miss the policy window, and confuse the community it serves. In development, communication is not a soft add-on — it is how evidence travels, how money moves, and how people are heard.
Your impact is capped by your clearest sentence. If the reader does not understand it, the work might as well not exist.
ImpactMojoEnglish for Development 101www.impactmojo.in
Where unclear writing costs you
What goes wrong
  • A confusing proposal loses the grant
  • A dense report nobody reads or acts on
  • A vague email triggers three more emails
  • A muddled brief misleads a busy minister
What clarity buys
  • Funders trust you and say yes
  • Decisions get made on your evidence
  • Colleagues act without re-asking
  • Communities understand their own data
ImpactMojoEnglish for Development 101www.impactmojo.in
English as the sector's lingua franca
Across South Asia, development work runs on English — donor proposals, journal articles, MoUs, global conferences. It is the language that connects a field office in Bihar to a funder in Geneva. That gives English real reach — and real power.
This is a fact to use, not a hierarchy to accept. English opens doors; it should never be a gate that keeps good people out.
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English carries power dynamics
  • It can exclude brilliant field staff who think in other languages
  • It can make jargon a gatekeeping ritual that signals status
  • It can privilege the articulate over the right
  • It can silence the communities whose lives the data describes
Good development communication uses English to include — plain, generous, translatable — never to perform expertise or to keep others out.
ImpactMojoEnglish for Development 101www.impactmojo.in
Writing in your second or third language
The hidden advantage
ESL writers often write plainer English than native speakers, because you reach for the simple, direct word. Plain English is exactly what the sector needs.
The mindset
You are not writing a literature exam. You are getting a job done. Clarity beats fluency. A short, correct sentence always beats a long, impressive, broken one.
Confidence comes from a method, not from vocabulary. This course gives you the method.
ImpactMojoEnglish for Development 101www.impactmojo.in
Not a grammar exam — a working toolkit
This deck is not
  • An academic grammar course
  • A test of ‘correct’ English
  • A judgement of how you speak
This deck is
  • A practical writing & speaking toolkit
  • Habits you can use on Monday
  • Confidence built from method
Skills, not rules. Everything here is something you do, not something you are graded on.
ImpactMojoEnglish for Development 101www.impactmojo.in
How this course is built
01
WRITE PLAIN: clarity, jargon, audience
02
STRUCTURE: emails, reports, briefs
03
GET IT RIGHT: grammar that matters
04
COMMUNICATE: data, stories, speaking
Every example is drawn from real development writing — proposals, reports, emails and briefs you will actually produce.
ImpactMojoEnglish for Development 101www.impactmojo.in
02
Section Two
The Plain-Language Revolution
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Plain language is a global standard
The plain-language movement — from the UK's Plain English Campaign (founded 1979) to plain-writing laws in the US and international standards — holds a simple idea: a document works if its intended reader can find what they need, understand it, and use it, the first time.
Plain language
Writing the reader can understand the first time they read it. Not dumbed-down or childish — clear, direct and respectful of the reader's time.
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Clarity over complexity
If it is possible to cut a word out, always cut it out.
— George Orwell, “Politics and the English Language” (1946)
Complex writing rarely signals a complex mind. It usually signals that the writer has not finished thinking. Clear writing is the final, hardest draft — not the first.
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The curse of knowledge
The curse of knowledge
Once you understand something deeply, you forget what it is like not to understand it — so you skip the steps and the definitions the reader needs.
You know what ‘the intervention’, ‘the framework’ and ‘the modality’ mean. Your reader, opening cold, does not. Write for the reader you had a year ago.
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What makes writing readable
  • Short sentences — one main idea each
  • Short, common words — the word you would say out loud
  • Active voice — say who does what
  • Concrete nouns — ‘farmers’, not ‘stakeholders’
  • Clear structure — headings and white space
Readability is not about a low reading age. It is about respecting a busy reader who has forty other documents to get through.
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Readers understand short words better
Reader comprehension by word and sentence length (illustrative)
Illustrative — pattern, not exact figures
Illustrative, but the direction is real and well established: longer words and sentences steadily lower first-read comprehension.
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Aim for short, vary the rhythm
A useful target for professional writing: an average of 15–20 words a sentence. Not every sentence — an average. Mix short punchy lines with the occasional longer one for rhythm.
Sentence lengthReader experience
Under 15 wordsEasy — crisp and clear
15–25 wordsFine if well structured
Over 30 wordsReader gets lost; re-reads or gives up
Over 40 wordsAlmost always two or three sentences hiding as one
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Active voice: say who does what
Passive (vague)Active (clear)
It was decided that funds would be reallocated.The board reallocated the funds.
Mistakes were made in the survey.Our field team mis-coded 40 forms.
The training was attended by 60 women.Sixty women attended the training.
Active voice names the actor. It is shorter, clearer and more honest — passive voice is often used to hide who did what.
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Passive has its place
Passive voice is not a crime. Use it deliberately when the doer is unknown, unimportant, or obvious — or when you want to keep the focus on the thing acted upon.
  • “The wells were contaminated” — the cause is what matters, not who
  • “Samples were collected weekly” — in a methods section, fine
  • Default to active; choose passive on purpose, not by habit
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Plain language in action
Before
“In order to facilitate the optimisation of beneficiary outcomes, a multi-pronged approach was utilised for the purpose of enhancing service delivery modalities.”
After
“We changed how we deliver services so they help people more.”
26 words become 12, and the meaning finally appears. The plain version says something; the original only sounds like it does.
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03
Section Three
Killing Development Jargon
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NGO-speak: a dialect nobody loves
Every sector grows its own jargon, and development has a famously thick one. Used inside the team, shorthand saves time. Used with a donor, a journalist or a community, it becomes a fog that hides meaning and excludes outsiders.
Test: would the woman in your case study recognise the words you use to describe her life? If not, rewrite.
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Drowning in abbreviations
“The CSO submitted the DPR to the PMU for the WASH intervention under the CSR-funded SHG programme.” A reader outside your office is now completely lost.
  • Spell out every acronym on first use — every document
  • If you use a term once, do not abbreviate it at all
  • Cut acronyms the reader does not need; keep only the load-bearing ones
  • A page with five acronyms a sentence is a page nobody finishes
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Abstraction hides the real thing
AbstractConcrete
beneficiaries / stakeholdersfarmers, mothers, students, the village council
interventionsthe training, the clinic, the loans
capacity-building activitieswe trained 30 nurses
service-delivery modalitieshow we run the clinics
Concrete nouns let the reader see people and actions. Abstraction turns a living programme into grey vapour.
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Nominalisation: verbs hiding as nouns
Nominalisation
Turning a strong verb into a heavy noun — ‘implement’ becomes ‘implementation’, ‘decide’ becomes ‘decision-making’. It drains energy and adds words.
Nominalised (heavy)Verb (light)
We undertook the implementation of the plan.We carried out the plan.
The utilisation of resources was poor.We used resources poorly.
A decision was reached regarding closure.We decided to close it.
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The buzzword graveyard
BuzzwordWhat it often hidesSay instead
leverageuseuse, draw on
synergyworking togetherwork together
capacity-buildtrain, supporttrain, mentor, fund
mainstreaminclude routinelybuild into our normal work
paradigm shifta big changea big change
low-hanging fruiteasy winsthe easy wins
Buzzwords feel professional and say almost nothing. Each one is a place where you avoided choosing a precise word.
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Empty intensifiers & filler
  • “In order to” → to
  • “Due to the fact that” → because
  • “A large number of” → many
  • “At this point in time” → now
  • “In the event that” → if
Each replacement saves words and adds clarity. Do this once and your writing instantly sounds more confident.
ImpactMojoEnglish for Development 101www.impactmojo.in
De-jargoning a real sentence
Before (jargon)
“Our organisation leverages multi-stakeholder synergies to mainstream capacity-building interventions that empower beneficiaries at the grassroots level.”
After (plain)
“We work with local groups to train farmers so they can run their own services.”
The plain version is shorter, true, and something a real person could repeat. The jargon version means whatever the reader wants it to.
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Three passes to cut jargon
01
READ ALOUD: any phrase you'd never say, rewrite
02
CIRCLE: every -ation, -ment, buzzword, acronym
03
REPLACE: with the plain word a friend would use
If you would not say it to a colleague over tea, do not write it in a report. Speech is your best plain-language test.
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04
Section Four
Know Your Audience
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Who is reading, and what do they want?
Before writing a single line, name your reader. A donor, a village committee, a government officer and a journalist want different things from the same project — and reward completely different writing.
There is no ‘good writing’ in the abstract — only writing that is right for this reader, doing this job.
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Four readers, four hungers
ReaderWantsWatch out for
DonorResults, value for money, low riskOver-claiming; vague outcomes
CommunityRespect, plain words, usefulnessJargon; talking down
GovernmentAlignment with policy, data, protocolInformality; ignoring their schemes
MediaA clear story, a human angle, a numberDense detail; no headline
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Register: matching the formality
Register
The level of formality and tone you choose for a reader and a situation — from a quick WhatsApp to a formal MoU. Getting it wrong feels jarring.
Formal
Proposals, MoUs, policy briefs, journal articles. Full sentences, no slang, careful claims.
Informal
Team chat, quick updates, field notes. Warm, brief, direct. Still clear and respectful.
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Tone is how the reader feels reading you
Tone is separate from formality. You can be formal and warm, or informal and cold. Development writing should usually be confident, honest and human — never boastful, never apologetic, never bureaucratic for its own sake.
  • Confident: state findings plainly, own the limits
  • Honest: report what failed, not only what worked
  • Human: there are people behind every number
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Rewrite the same fact for each reader
ReaderSame finding, their version
DonorEnrolment rose 22% against a 15% target, within budget.
CommunityMore of our children are now in school than last year.
GovernmentEnrolment rose 22%, in line with the SSA targets for the block.
MediaA village school doubled its girls' enrolment in one year.
One truth, four framings. None is dishonest — each leads with what that reader most needs to hear.
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Respect is measured in minutes
Assume your reader is overworked and skim-reading on a phone between meetings. Front-load the point. Use headings. Keep paragraphs short. Make it scannable.
If a busy reader can grasp your main message from the headings and first lines alone, you have done your job.
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The same word fits one reader, fails another
‘Disaggregated baseline’ is precise and welcome in a donor report; it is a wall in a village meeting. Audience does not just change your tone — it changes which words are clear and which exclude.
There are no universally ‘good’ words — only words that fit the reader in front of you. Choose them for that reader, every time.
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Read it as your reader would
01
ASK: who opens this, and why?
02
ASK: what do they need in 30 seconds?
03
ASK: what word would confuse them?
04
CUT: everything that does not serve them
Audience-first writing is generous writing. You carry the effort so the reader does not have to.
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05
Section Five
Structure That Carries Meaning
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Structure is half the clarity
Even plain sentences fail if they arrive in the wrong order. How you sequence information decides whether a busy reader finds the point — or gives up looking for it.
Order is an act of kindness. Put the most important thing where the reader will actually see it: the top.
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Most important first
THE BOTTOM LINEKey detailsBackground
Borrowed from journalism: lead with the conclusion, then the key facts, then the background. The reader can stop at any point and still have the essentials.
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Bottom line up front
BLUF
‘Bottom Line Up Front’ — state your conclusion or ask in the first sentence, before the explanation. The reader learns what you want before deciding how much to read.
Buried
Three paragraphs of context… and only at the end: ‘so we need ₹2 lakh by Friday.’
BLUF
‘We need ₹2 lakh by Friday to keep the clinic open. Here is why…’
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Each paragraph starts with its point
A topic sentence opens each paragraph with its main idea; the rest of the paragraph supports it. A reader skimming only the first line of every paragraph should still follow your argument.
One paragraph, one idea. If a paragraph needs two topic sentences, it is two paragraphs.
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The one page that gets read
For many reports, the executive summary is the only part a senior reader opens. Write it last, but make it stand alone: the problem, what you did, what you found, what you recommend.
  • One page, no jargon, no new information not in the report
  • Lead with findings and recommendations, not method
  • Someone reading only this should still get the message
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Headings and signposts guide the eye
  • Headings that state content, not labels (‘What we found’, not ‘Section 3’)
  • Signpost phrases: ‘First…’, ‘In short…’, ‘The key risk is…’
  • Bullet lists for parallel items — not for everything
  • White space — a wall of text repels the eye
A reader should be able to navigate your document by headings alone, like a map. Make the map honest.
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Connect ideas, don't just stack them
Good structure also links sentences. Each sentence should pick up a thread from the last — old information first, new information at the end. That ‘known → new’ flow is what makes prose feel smooth.
Transitions are cheap and powerful: ‘but’, ‘so’, ‘because’, ‘for example’ tell the reader how ideas relate.
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06
Section Six
Everyday Professional Writing
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Email is most of your writing
You will write more emails than reports in your career, and your reputation is built on them, one message at a time. A clear, courteous, well-structured email marks you as someone reliable to work with.
Treat every email as a small piece of professional writing — because that is exactly what it is.
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The subject line does the work
Weak subjectStrong subject
UpdateField report submitted — review by Fri 12 June
Important!!Action needed: sign MoU before 10 June
MeetingConfirm: budget call moved to Tue 3pm
HiQuestion on NFHS data for the WASH section
A good subject line says what it is and what you want. The reader should know whether to act before opening it.
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A clean, courteous email
  • Greeting — use the name; match the relationship
  • Purpose first — why you are writing, in line one
  • One ask — make the action obvious
  • Deadline — say when, not ‘ASAP’
  • Sign off — warm, short, with your name and role
Re-read once before sending. Most email regret is a five-second fix.
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Asking clearly — and chasing politely
Making a request
  • Say exactly what you need and by when
  • Make it easy to say yes — attach, pre-fill
  • Give a reason; people help when they see why
Following up
  • Wait a reasonable time; assume goodwill
  • ‘Just checking in on this’ — brief, warm
  • Re-state the ask and deadline; don't make them scroll
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Notes people can actually use
Good minutes are not a transcript. Capture decisions, actions and owners — who will do what, by when. Everything else is usually noise.
Decision / ActionOwnerBy when
Finalise budget revisionPriya12 June
Share NFHS extract with teamArif8 June
Draft donor updateMeena15 June
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WhatsApp vs email: pick the right pipe
Use WhatsApp forUse email for
Quick yes/no, urgent pingAnything that needs a record
Field coordination, photosDecisions, approvals, money
Informal team chatDonors, government, formal asks
‘Running late’Attachments and long detail
Rule of thumb: if you might need to prove it later, or it has an attachment, it belongs in email.
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Rewriting a foggy email
Before
“Hi, just wanted to touch base regarding the thing we discussed, it would be great if you could possibly look into it whenever you get a chance, no rush but kind of urgent. Thanks!”
After
“Hi Ravi — could you approve the revised budget (attached) by Friday 12 June? We cannot release funds without it. Thanks!”
Name the person, the ask, the file and the deadline. ‘No rush but urgent’ tells the reader nothing — a date does.
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Brevity without coldness
Short messages can read as curt. A single warm word — ‘Thanks!’, ‘Got it’, ‘Hope you're well’ — costs nothing and keeps a working relationship human, especially across cultures and languages.
Clarity and warmth are not a trade-off. Be brief and kind.
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07
Section Seven
Grammar That Actually Trips People Up
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Indian English is not broken English
Indian English is a legitimate, fully grown variety of English, with its own valid conventions — like American, British or Australian English. ‘Prepone’, ‘do the needful’, ‘kindly revert’ are perfectly correct in their context.
This section is about audience fit, not about ‘errors of shame’. When writing for an international donor, you may choose international conventions — a choice, not a correction.
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Subject–verb agreement
Tripping pointFits international convention
The team are submitting… (group)The team is submitting… (US/intl: singular)
The data is clearThe data are clear (formal/academic: plural)
Each of the women have…Each of the women has…
One of the reports were lateOne of the reports was late
‘Data’ as singular is now widely accepted; in academic writing, many journals still want the plural. Match the house style of where you are sending it.
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Articles: a, an, the
Articles are famously tricky if your first language has none. A quick guide: a/an for one of many (not yet known to the reader); the for a specific one the reader can identify; no article for general plurals and uncountables.
UseExample
a / an (one, new)We ran a training in Patna.
the (specific, known)The training we ran went well.
no article (general)Training improves outcomes.
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‘A’ or ‘an’ goes by sound
  • Use an before a vowel sound: an NGO, an hour, an MoU
  • Use a before a consonant sound: a university, a one-day event
  • It is the sound, not the letter — ‘an honest’, ‘a useful’
Say it aloud. ‘An NGO’ sounds right because ‘N’ begins with a vowel sound (‘en’).
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Tenses for reports
For…UseExample
What you didPast simpleWe trained 30 nurses.
What the data showsPresent simpleThe data show a 22% rise.
Ongoing workPresent continuousWe are scaling to four blocks.
Findings that still holdPresent simpleFemale literacy lowers fertility.
Most report confusion comes from drifting between tenses. Pick the right one for each job and stay consistent within a section.
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Prepositions: small words, big traps
Common slipInternational convention
discuss about the plandiscuss the plan
comprise of three partscomprise three parts
cope up with the loadcope with the load
different than last yeardifferent from last year
Prepositions rarely follow logic — they are learned by ear, phrase by phrase. Keep a personal list of the ones that catch you.
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Variety differences, framed as choices
Indian EnglishInternational (donor) EnglishBoth are valid
kindly revertplease replycontext decides
do the needfulplease take the necessary actioncontext decides
prepone the meetingmove the meeting earliercontext decides
intimate the teaminform / notify the teamcontext decides
When the reader is an international funder, the right-hand column avoids confusion. That is a deliberate, professional choice — not a verdict that you were wrong.
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Three marks worth getting right
  • Comma splice: don't join two sentences with a comma — use a full stop or ‘and/but’
  • Apostrophes: ‘its’ = belonging; ‘it's’ = it is
  • Semicolons: link two closely related full sentences — use sparingly
When unsure, a full stop is almost always safe. Short sentences need less punctuation — another reason to keep them short.
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Catch your own slips
01
READ ALOUD: the ear catches what the eye misses
02
ONE PASS PER ISSUE: articles, then tenses, then commas
03
USE A CHECKER: but never trust it blindly
04
ASK A COLLEAGUE: a second reader is gold
Grammar is a skill, not a character trait. Everyone — including native speakers — edits. The shame is misplaced; the practice is universal.
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08
Section Eight
Writing Reports & Briefs
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The anatomy of a project report
SectionAnswersKeep it
Executive summaryWhat should I know?1 page, standalone
Context / problemWhy this work?Short, sourced
What we didThe activitiesConcrete, past tense
FindingsWhat happened?Evidence, with numbers
RecommendationsSo what now?Specific, actionable
Lead with findings and recommendations. Method and context support the story — they are not the story.
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The policy brief: short, sharp, actionable
A policy brief is two to four pages aimed at a decision-maker who has minutes, not hours. It states a problem, gives the evidence, and recommends specific, feasible action.
01
THE PROBLEM: stated in one line
02
THE EVIDENCE: 2–3 key findings
03
THE OPTIONS: what could be done
04
THE ASK: one clear recommendation
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Two formats, two jobs
Report
The full record — method, detail, evidence, annexes. Written so the work can be checked and repeated.
Brief
The persuasion — one problem, the key evidence, a clear recommendation. Written so action can be taken.
A brief is not a shorter report. It is a different document with a different goal: not to inform fully, but to move a decision.
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Topic → evidence → takeaway
A strong analytical paragraph has a simple engine: a topic sentence stating the point, evidence that supports it, and a takeaway that says why it matters.
01
TOPIC: state the claim
02
EVIDENCE: the number or example
03
TAKEAWAY: so what it means
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The engine in one paragraph
Topic → Evidence → Takeaway
(Topic) Girls' enrolment rose sharply this year. (Evidence) It climbed 22%, from 180 to 220 girls, against a 15% target. (Takeaway) The after-school transport scheme appears to be the main driver, and is worth scaling to neighbouring blocks.
Three sentences, one idea, fully argued. Most good report paragraphs are this shape.
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Cut until it bleeds, then stop
  • Delete the first sentence — usually a warm-up
  • One idea per paragraph
  • If it only sounds clever, cut it
  • Ask each sentence: what are you for?
Word count falls draft by draft (illustrative)
Illustrative
Illustrative, but the habit is real: a finished report is one you have cut, not one you kept adding to. Same meaning, fewer words.
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Make recommendations someone can act on
Weak (vague)Strong (actionable)
Strengthen the system.Add a second nurse to each of the 4 clinics by Q3.
Raise awareness.Run 12 village meetings before the monsoon.
Improve coordination.Hold a monthly review with the block officer.
A recommendation a reader cannot picture doing is not a recommendation. Name the action, the owner and the timeline.
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Before you submit, ask…
  • Does the summary stand alone and lead with findings?
  • Is every acronym spelled out on first use?
  • Does each paragraph have one clear point?
  • Are recommendations specific, owned and timed?
  • Have I cut every sentence that earns nothing?
  • Could my target reader skim it in five minutes?
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09
Section Nine
Communicating Data & Evidence in Words
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Turn statistics into sentences people feel
Numbers do not speak for themselves; you translate them. The skill is to carry a statistic into a plain sentence that a non-specialist reader can picture — without distorting it.
Raw statisticPlain sentence
TFR fell from 2.7 to 2.0Families are having fewer children than a decade ago.
62% vs 38% completionBoys finish school far more often than girls here.
n=636,000 householdsOne of the largest health surveys in the world.
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Put a chart into words
When you describe a chart in text, do not narrate every number. State the pattern, then the most important point, then the exception if there is one.
01
PATTERN: overall, enrolment rose
02
PEAK / KEY POINT: most in the last year
03
EXCEPTION: except in two drought blocks
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Round, compare, anchor
  • Round for prose: ‘about a third’ beats ‘32.7%’
  • Compare: ‘twice the state average’ means more than a bare number
  • Anchor: ‘1 in 5 children’ is more vivid than ‘20%’
  • One number at a time — never a sentence stuffed with five
In a report table, keep the precise figure. In a sentence, give the reader a number they can hold in their head.
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Don't fake an accuracy you don't have
Writing ‘47.3% of beneficiaries’ from a sample of 60 people pretends to a precision the data cannot support. The decimal is false precision — it misleads by looking exact.
False precision
“47.3% of the 60 respondents…” — that is about 28 people. The decimal is noise.
Honest
“Roughly half (28 of 60) respondents…” — precise about the count, honest about the share.
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The words that keep you honest
Good data writing carries its own uncertainty. Qualifiers are not weakness — they are accuracy. They tell the reader how far to trust the number.
  • ‘about’, ‘roughly’, ‘around’ — for estimates
  • ‘in this sample’, ‘in these 5 villages’ — scope of the claim
  • ‘suggests’, ‘is associated with’ — not ‘proves’ or ‘causes’
  • ‘preliminary’, ‘early data’ — when the work is unfinished
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Don't let language claim causation
Overclaims causeHonest wording
The training raised incomes.Incomes rose among those trained.
Literacy reduces fertility.Higher literacy is linked with lower fertility.
Our clinic cut mortality.Mortality fell after the clinic opened.
Unless you ran a proper evaluation with a comparison group, write ‘is linked with’ or ‘followed’ — not ‘caused’. The verb is where overclaiming hides.
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Always name the source and the date
  • Name the source: ‘(NFHS-5, 2019–21)’, not ‘studies show’
  • Give the date — a 2011 figure may be a different country now
  • State the denominator: per 1,000? of eligible children?
  • Flag your own estimates as illustrative or approximate
A sourced number is trusted; an unsourced one invites doubt about everything around it. Citation is credibility.
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10
Section Ten
Storytelling & Ethical Representation
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A story carries what a number cannot
Numbers prove scale; stories create understanding. A single, well-told human story lets a reader feel why the work matters — and people act on what they feel. The best communication pairs the two.
The death of one person is a tragedy; the death of millions is a statistic.
— a grim adage on why one story moves us more than a number
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Anatomy of a good case study
01
PERSON: a real individual, named (with consent)
02
SITUATION: their life before
03
CHANGE: what happened, concretely
04
MEANING: what it shows — honestly, not heroically
A case study illustrates a pattern; it does not prove one. Use it to make the data human, never to replace the data.
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Dignity, not ‘poverty porn’
Poverty porn
Imagery or writing that exaggerates suffering to provoke pity and donations, stripping people of dignity and agency and reducing them to their hardship.
If a story makes the reader pity rather than respect the person — or erases everything they do for themselves — it has crossed the line. Show strength, choices and context, not only need.
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Consent in storytelling is non-negotiable
  • Ask permission to tell the story — and to use the name and photo
  • Explain where it will appear and for how long
  • Let people say no, or change their mind, without penalty
  • Take special care with children, survivors and vulnerable groups
Consent to receive a service is not consent to star in a fundraising video. Ask separately, ask clearly.
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Words that respect, not label
LabellingPeople-first
the poor / the disabledpeople living in poverty / with disabilities
AIDS victimspeople living with HIV
illiterate womenwomen who have not had schooling
slum-dwellersresidents of informal settlements
Lead with the person, not the condition. Language that defines people by their hardship quietly takes their dignity.
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Tell stories with, not about
Extractive storytelling takes a community's pain, packages it for distant audiences, and gives nothing back. Non-extractive practice shares power: people help shape how they are shown.
  • Let people review how their story is told before it is published
  • Use their own words where you can; quote, don't paraphrase away
  • Show the story to the community, in a form they can use
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Before you publish a story, ask…
  • Did this person freely consent to this use?
  • Does it show their dignity and agency, not only their need?
  • Would they recognise and approve of how they appear?
  • Am I telling this with them, or extracting it from them?
  • Does the community get anything back from this story?
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11
Section Eleven
Speaking, Presenting & Further Reading
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You will be heard as much as read
Communication is not only on the page. You will pitch to funders, brief officials, present at workshops and answer hard questions live. The same principles apply: know your audience, lead with the point, keep it plain.
A clear speaker who pauses and breathes always beats a fast one who never stops. Slow is clear; clear is confident.
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Slides support you — they are not the talk
  • One idea per slide — you are the presentation, not the deck
  • Few words, large type; never read your slides aloud
  • Open with the bottom line, then the evidence (BLUF on stage too)
  • End with one clear ask or message, not ‘any questions?’
If your slides could be emailed and fully understood without you, you are not needed in the room. Make yourself necessary.
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Your work in 30 seconds
An elevator pitch explains who you help, what you do and why it matters — in the time of a short lift ride. Prepare and practise it; the chance comes without warning.
01
WHO: the problem and whom it hits
02
WHAT: what you do about it
03
PROOF: one number or result
04
ASK: what you want from this person
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Answering questions under pressure
  • Pause before answering — a breath is not weakness
  • Restate the question briefly — buys time, confirms you heard it
  • Answer the question asked; if you don't know, say so and offer to follow up
  • Keep answers short; a long answer hides the point
‘That's a good question — let me check and get back to you’ is a strong answer, not a failure. Honesty builds trust.
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Presenting clearly in your second language
  • Slow down — nerves speed you up; the audience needs time
  • Short sentences are easier to say and to follow
  • Practise the opening and closing word-for-word; improvise the middle
  • Your accent is fine — clarity and structure matter far more than sounding native
The audience wants your ideas, not a performance of perfect English. Speak to be understood, and you will be.
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The shelf every writer should know
  • The Elements of Style — Strunk & White (the classic brevity manual)
  • “Politics and the English Language” — George Orwell, 1946 (read the six rules)
  • Plain English Campaign (plainenglish.co.uk) — free guides & the ‘Crystal Mark’
  • On Writing Well — William Zinsser (warm, practical)
  • Style: Lessons in Clarity and Grace — Joseph Williams
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Orwell's six rules for clear writing
  • Never use a metaphor, simile or figure of speech you are used to seeing in print
  • Never use a long word where a short one will do
  • If it is possible to cut a word out, cut it out
  • Never use the passive where you can use the active
  • Never use a foreign phrase or jargon word if there is an everyday English equivalent
  • Break any of these rules sooner than say anything outright barbarous
From ‘Politics and the English Language’ (1946). Eighty years on, still the best one-page writing course.
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If you remember five things
  • Clarity over cleverness — plain words win
  • Cut the jargon — say it as you would over tea
  • Bottom line up front — respect the reader's time
  • Your variety of English is valid — fit the audience by choice
  • Behind every story is a person — consent and dignity first
Pair this deck with ImpactMojo's Grant Writing, Data Literacy and Research Communication 101 courses.
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English for Development 101 · Complete
Write to be
understood.
CC BY-NC-ND 4.0·Free Forever·ImpactMojo 101 Series