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ImpactMojo 101 Series · Free Forever
Programme
Design
101
From a problem worth solving to a plan that can run at scale: a foundational course for practitioners designing development programmes in South Asia
100 SlidesSouth Asia FocusFree ForeverProblem to Plan
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What we cover
01
Why design decides outcomes
Slides 3–10
02
Problem analysis
Slides 11–18
03
Stakeholders and power
Slides 19–26
04
Evidence before design
Slides 27–34
05
Choosing the intervention and delivery model
Slides 35–42
06
Targeting
Slides 43–50
07
Theory of change, budget and cost per outcome
Slides 51–59
08
Risk and safeguarding at design stage
Slides 60–67
09
Implementation planning and adaptive management
Slides 68–75
10
Government partnership and design for scale
Slides 76–83
11
Practical application
Slides 84–91
12
Common design failures
Slides 92–99
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01
Section One
Why design decides outcomes
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What programme design means
Programme design is the set of decisions made before money moves: which problem to work on, for whom, through what activities, delivered by whom, at what cost, with what risks, and how the team will learn and change course. A design is a written argument that a particular bundle of activities, run in a particular place by a particular organisation, will change something specific for a specific group of people.
Programme design
The process of moving from an analysed problem to a costed, staffed and monitored plan of action, with the reasoning for each choice written down so that others can test it.
Most of what goes wrong in implementation was decided, or left undecided, at design stage. A field team can work around a weak plan for a while. It cannot fix a plan aimed at the wrong problem or the wrong people.
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Design is a sequence of linked decisions
Each decision constrains the next. The problem analysis decides which causes the programme can reach. The stakeholder map decides who can block or carry it. The evidence review narrows the list of plausible interventions. Targeting decides who receives them. The budget decides how many people that will be. Risk planning and the monitoring plan decide whether the team will notice when something stops working.
01
PROBLEM: what is wrong, for whom, and why
→
02
OPTIONS: what has worked elsewhere
→
03
CHOICE: intervention, delivery model, targeting
→
04
PLAN: budget, risks, staffing, timeline
→
05
LEARN: monitor, adapt, decide on scale
The sequence is iterative. A costing exercise that shows the plan is unaffordable sends the team back to the delivery model, and that is a sign the process is working.
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Same goal, different designs, different results
Microcredit in Hyderabad
In 2005, 52 of 104 poor Hyderabad neighbourhoods were randomly chosen for a Spandana branch. Banerjee, Duflo, Glennerster and Kinnan (AEJ: Applied, 2015) found more new businesses (6.8 against 5.3 per 100 households) but no significant rise in consumption after 15 to 18 months, no significant change in health, education or women's empowerment, and very few differences two years later.
Graduation in Bangladesh
BRAC's ultra-poor programme transferred livestock and skills to the poorest women. Bandiera and co-authors (QJE, 2017), following over 21,000 households in 1,309 villages, found that labour supply, earnings and assets rose, and that asset accumulation and poverty reduction were sustained after four and seven years.
Both programmes aimed at poor households' livelihoods. The graduation design addressed several binding constraints at once for a tightly targeted group. Design choices, more than intentions, separated the results.
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Design choices move large public budgets
In South Asia most programmes that reach scale do so through government schemes, and a design choice made in a pilot can end up shaping spending for tens of millions of people. Ayushman Bharat PM-JAY, launched on 23 September 2018, set out to cover about 10.74 crore families identified from the Socio-Economic Caste Census 2011 using its deprivation (rural) and occupational (urban) criteria. That targeting decision, taken at design stage, shaped who was covered from the first day.
10.74 crore
families initially targeted by PM-JAY from SECC 2011 data
Government scheme description, PM-JAY (gorakhpur.nic.in; Government of Goa note)
₹5 lakh
cover per family per year for hospitalisation
Government scheme description, PM-JAY (gorakhpur.nic.in)
35.5%
children under five stunted, India
NFHS-5 (2019-21), via DHS Program indicator data
A design that uses an old list, a narrow definition or a costly delivery channel carries that choice into every year of the scheme.
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Who usually sits at the design table
ActorWhat they bringWhat they often miss
NGO programme teamField knowledge, relationships with communitiesCosting at scale, government processes
Donor or CSR funderMoney, reporting templates, sometimes evidenceLocal politics, seasonal and caste dynamics
Government departmentMandate, budget lines, frontline staffTime to test, permission to fail
ResearchersEvidence, measurement, counterfactual thinkingOperations, staffing, procurement
Community membersLived experience of the problemUsually a seat at the table at all
A design written by one of these actors alone tends to inherit that actor's blind spots. The rest of this course shows how to bring the others in without producing a committee document.
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A design states reasons; a work plan states tasks
Design document
Answers why: why this problem, why these people, why this intervention, why this partner, why this cost is worth paying. It names the assumptions the argument depends on and says how each will be checked. It should be short enough that a district official can read it in one sitting.
Work plan
Answers when and who: activities by month, responsible staff, procurement steps, training calendars and reporting dates. It is derived from the design and changes often. A work plan with no design behind it produces activity reports and no learning.
Many proposals contain a detailed work plan and a thin design. Reviewers then fund a list of activities with no argument they can test. Write the reasons first and the Gantt chart afterwards.
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Roadmap and companion decks
Sections 2 to 6 move from the problem to the intervention and who receives it. Section 7 covers the theory of change and the budget together, because a causal chain with no cost attached cannot be compared with anything. Sections 8 to 10 cover risk, safeguarding, implementation, adaptive management, working with government and scale. Section 11 is a worked example and checklist, and Section 12 lists the failures that recur across South Asian programmes.
Go deeper elsewhere
This deck touches the theory of change and the logframe briefly. Each has its own 101 deck, as do MEL, cost-effectiveness, fundraising and safeguarding. Links are on the final content slide.
Illustrative examples
Where a slide uses an invented district, budget or programme to teach a method, it is labelled Illustrative. Every named programme, figure and law cited is real and carries its source.
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02
Section Two
Problem analysis
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Define the problem before choosing a solution
The most common design error is starting with a solution: a favourite intervention, a funder's priority or a model seen in another state. The programme is then built backwards and the problem statement is written to fit. A problem-first design asks what is wrong, for whom, how large the gap is, and what causes it in this place. Only then does it look for interventions.
Problem statement
A short description of a negative condition, the people affected, its scale and its location, written without naming a solution. 'Lack of a mobile app' is a missing solution. 'Half of Class 5 children in the block cannot read a Class 2 text' is a problem.
Test: if your problem statement contains the name of your intervention, rewrite it. 'Women lack SHG membership' assumes the answer.
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The problem tree: causes below, effects above
The European Commission's Project Cycle Management Guidelines (2004) set out the problem tree as part of the analysis stage of the logical framework approach, ideally built in a participatory workshop. The group picks a starter problem, puts its direct causes below and its direct effects above, and keeps asking what causes each one. The tree is then turned into an objectives tree by rewriting each negative situation as a positive achievement.
Roots (causes)
  • Teachers teach to the textbook whatever the child's level
  • Children absent in harvest months
  • No reading material at home
Branches (effects)
  • Children fall further behind each year
  • Drop-out at the Class 8 transition
  • Lower earnings and options later
Illustrative tree for the focal problem 'children in Class 5 cannot read fluently'. A real tree is built with teachers, parents and children, and checked against data.
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Ask why until you reach something a programme can act on
Root-cause analysis keeps asking why until the answer is either outside anyone's control (rainfall, geography) or is a cause the programme can influence. Pratham's work on Teaching at the Right Level began with a precise diagnosis: children were enrolled, but instruction followed the grade curriculum while many children were years behind it. The intervention grouped children by learning level for part of the day. J-PAL reports that TaRL learning camps in Uttar Pradesh doubled the number of children who could read a paragraph or story.
01
Low reading levels
→
02
Instruction pitched at the grade curriculum
→
03
Curriculum and exams reward completing the syllabus
→
04
Act here: group by level, simple assessment, daily practice
Source: J-PAL, Teaching at the Right Level evidence to policy case study (six randomised evaluations in seven Indian states, run with Pratham since 2001).
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A problem tree is a hypothesis until data supports it
Workshops produce plausible trees, and a plausible tree can still be wrong. Each causal arrow should be checked against what data exists: NFHS for health and nutrition, ASER and the National Achievement Survey for learning, PLFS for work, the Census for demography, and administrative data from the scheme itself. Where no data exists, a short diagnostic study (a few focus groups, a rapid household survey, observation in five schools) is cheaper than a programme built on a wrong cause.
Claimed causeEvidence that would support itWhere to look
Girls drop out because the school is farEnrolment falls with distance to secondary schoolUDISE+ school locations, household survey
Mothers do not deliver in facilities because of costOut-of-pocket spending is high for deliveriesNFHS-5 district fact sheets
Farmers do not adopt a variety because of creditAdoption rises when credit is offeredPrior trials, extension records
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Whose problem is it
Outsider definition
A funder sees low institutional delivery rates and defines the problem as women not using facilities. The design then focuses on demand: awareness, incentives, transport.
Insider definition
Women in the same villages may describe the problem as being shouted at, asked for informal payments, or sent onward to a district hospital at night. The design then has to include quality of care and the behaviour of staff.
India's Janani Suraksha Yojana, launched in 2005, paid cash for giving birth in a health facility. Lim and colleagues (The Lancet, 2010) found it raised antenatal care and facility births, and in their matching analysis associated JSY payment with 3.7 fewer perinatal deaths per 1,000 pregnancies. They also called for attention to the quality of obstetric care in facilities, a supply side that the cash did not reach.
Use participatory methods to let affected people define the problem before the design team does. See Participatory Methods 101.
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Size the problem and find where it is concentrated
A national average hides the places where a problem is worst. NFHS-5 (2019-21) puts stunting among children under five at 35.5 per cent for India, against 46.5 per cent in Meghalaya, 42.9 in Bihar, 39.7 in Uttar Pradesh and 39.6 in Jharkhand, and 23.4 in Kerala and 25.8 in Goa. Design for the distribution of the problem: where it is concentrated, among which groups, and whether the same cause operates everywhere.
Questions to answer
How many people are affected? Where do they live? Which social groups carry more of the burden (by caste, tribe, gender, disability, religion)? Is the problem getting better or worse, and how fast?
Common errors
Using a state average to justify a district programme. Using data more than a decade old as if current. Treating a problem as uniform when its causes differ between, for example, tribal and non-tribal blocks.
Note the vintage of every figure you use, and recheck it when a new round of NFHS or the 2027 Census (reference date 1 March 2027, including caste enumeration) is published.
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Turn causes into objectives, then choose which to tackle
Rewriting each cause as a positive condition gives an objectives tree. The design team then chooses which branches to act on. No programme addresses every cause. The choice depends on what evidence says can be changed, what other actors already cover, the organisation's comparative advantage and the budget. Writing down which causes you are deliberately leaving to others makes the programme's boundary visible to funders and partners.
CauseObjectiveWho acts on it
Instruction not matched to levelChildren taught at their learning levelThis programme
Harvest-season absenceAttendance maintained through the yearGram panchayat, school management committee
No books at homeReading material in every hamletLibrary partner
Teacher vacanciesPosts filledState education department (out of scope)
Illustrative example. The 'out of scope' row becomes an assumption in the theory of change, to be monitored.
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03
Section Three
Stakeholders and power
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Map everyone who affects or is affected by the programme
A stakeholder is any person, group or institution that can affect the programme or is affected by it. In a South Asian district that list is long: the intended participants and those excluded from them, frontline workers (ASHAs, anganwadi workers, teachers, panchayat secretaries), elected representatives, line departments, the district collector's office, local traders and moneylenders, religious and caste leaders, other NGOs, and the funder.
Stakeholder analysis
A structured assessment of each stakeholder's interest in the programme, influence over it and likely response, used to plan engagement and to identify risks.
Include the people who lose from the programme. A credit scheme for the poorest households affects local moneylenders. A transparency reform affects officials who benefited from opacity. They will act even if they are not invited.
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The power-interest grid
High power, high interest
Manage closely. District collector, state mission director, funder. Involve in design decisions and agree how disagreements will be resolved.
Low power, high interest
Keep informed and give voice. Intended participants, frontline workers. Their interest is high and their formal power low, which is why design must create channels for them.
High power, low interest
Keep satisfied. A finance department, a block development officer with other priorities. Brief them and ask for little, until you need a signature.
Low power, low interest
Monitor. Their position can change if the programme touches their interests later.
The grid is a starting point. Power in a village is often informal, held through land, caste, kinship or party, and it does not appear on an organogram.
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Who gains, who loses, who decides
A political economy analysis asks how power, incentives and institutions shape whether a programme can work. The Udaipur nurse attendance study is the standard warning. From 2005, Seva Mandir and the district health administration in Rajasthan introduced time-stamping machines and pay deductions for nurses who were absent. Attendance rose sharply at first. Within about 16 months the difference between treatment and comparison centres had disappeared.
The local health administration, which was caught between the pressure of the nurses and their directions to enforce the pay deductions, began to undermine the incentive structure.
J-PAL evaluation summary, Incentives for nurses in the public health care system in Udaipur, India (Banerjee, Duflo and Glennerster)
The design worked on paper and failed in the hands of the people who had to enforce it. Their incentives were never in the design.
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Questions a political economy analysis should answer
QuestionWhy it matters for design
Who controls the resource the programme changes?They can redirect or block it
Which officials must act, and what are they rewarded for?Unrewarded tasks are dropped first
Which local elites benefit from the current situation?Expect capture or resistance
What happens at the next election or transfer of the collector?Champions move; plans should not depend on one person
Which caste, religious or gender norms shape access?Formal eligibility differs from actual access
Answer these in a short note, kept internal where it names individuals. A political economy analysis that is published in full is usually rewritten to say nothing.
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Design for the people who will deliver it
In India the last mile of most social programmes runs through a small number of frontline workers: the ASHA, the anganwadi worker, the auxiliary nurse midwife, the teacher, the gram rozgar sahayak. Each new programme tends to add a register, an app or a meeting to their week. Nepal's Female Community Health Volunteer programme, run since 1988 under the Ministry of Health, and Pakistan's Lady Health Worker Programme, launched in 1994, both show how much a health system comes to depend on this cadre.
Design that overloads
A new survey every month, a separate app with its own login, a target with no added honorarium, training scheduled during immunisation days.
Design that fits
Uses existing registers and meetings, adds data fields only when someone will use them, pays for added work, and asks workers which tasks to drop.
Time-use mapping of a frontline worker's week before design is cheap and often decisive.
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Bringing participants into design decisions
Participation can mean very different things, from a consultation meeting after decisions are made to shared control over the budget. Be specific about which decisions participants will influence: the problem definition, the choice of intervention, the selection criteria, the timing of activities, the grievance process. Kerala's Kudumbashree, set up in 1997 as the State Poverty Eradication Mission during the devolution to panchayats and the People's Plan Campaign, built its structure on neighbourhood groups of 10 to 20 women, federated into area development societies at ward level and community development societies at local government level.
2,57,627
neighbourhood groups under Kudumbashree (as of October 2026)
Kudumbashree, official website, accessed October 2026
10-20
women in each neighbourhood group, one member per family
Kudumbashree, official website, accessed October 2026
Participation has costs: time, travel, lost wages. Budget for them and hold meetings at hours that suit women and daily-wage workers.
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Who is missing from the stakeholder map
Stakeholder maps are often drawn from the village centre outward and miss people at the edges: Dalit and Adivasi hamlets, people with disabilities, single women, migrant households, Muslim neighbourhoods in mixed villages, transgender persons. Meetings called through the sarpanch tend to reproduce the village's existing hierarchy. The design team has to seek these groups out deliberately, often in separate meetings, and record what they say separately.
Practical steps
Walk every hamlet, including those across the road or the stream. Hold separate women's and Dalit or Adivasi meetings. Ask an organisation of persons with disabilities to review the design.
Record it
Note in the design document which groups were consulted, how, and what changed as a result. A funder or evaluator can then check whether inclusion shaped decisions.
See Social Margins 101, Caste Studies 101 and Disability Inclusion 101.
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04
Section Four
Evidence before design
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Find out what has already been tried
Before designing an intervention, find out what is known about interventions aimed at the same problem. Most problems in South Asian development have been tackled many times, and some approaches have been rigorously tested. An evidence review prevents the team from repeating designs that have already failed, points to designs that have worked, and identifies the conditions under which they worked.
Sources to search first
3ie Development Evidence Portal (impact evaluations and systematic reviews), Campbell Collaboration and Cochrane reviews, J-PAL and IPA evaluation summaries, the World Bank's Strategic Impact Evaluation Fund, Ideas for India.
South Asian grey literature
NITI Aayog evaluation reports, CAG performance audits, state evaluation directorates, and the evaluation reports of large programmes such as JEEViKA and Kudumbashree.
See Systematic Reviews & Evidence Synthesis 101 for how to search and appraise properly.
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How much weight should a study carry
Type of evidenceWhat it can tell youMain limitation
Systematic review or meta-analysisAverage effect across many settingsAverages can hide where it does not work
Randomised evaluationCausal effect in that settingMay not transfer to yours
Quasi-experimental studyCausal effect under stated assumptionsAssumptions may fail
Process evaluationHow and why delivery worked or brokeNo estimate of impact
Monitoring data from a schemeCoverage, reach, costNo counterfactual
Practitioner experienceOperational detail, local fitSelective memory
Use each type for the question it can answer. A design needs both causal evidence that an intervention can work and operational evidence about how to deliver it.
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Will it work here
A study shows that an intervention worked somewhere. Design asks whether it will work in this district, through this organisation, for these people. Muralidharan and Prakash (AEJ: Applied Economics, 2017) found that Bihar's bicycle programme for girls continuing to secondary school raised girls' age-appropriate enrolment by 32 per cent and cut the gender gap by 40 per cent. The gains came mostly in villages farther from a secondary school, which the authors read as a fall in the time and safety cost of getting to school.
Likely to transfer
A district where secondary schools are far from villages and roads are usable by bicycle, and where girls' mobility is the constraint.
Unlikely to transfer
A district where a secondary school is in every village, or where the binding constraint is early marriage or the cost of fees.
Transfer depends on the mechanism. Write down why the intervention worked, then check whether that reason holds in your setting.
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Ask what made it work
A mechanism is the reason an intervention produces its effect. Teaching at the Right Level works because instruction matches the child's level, so its core is grouping by level and simple, frequent assessment. Bicycles worked in Bihar because they reduced the time and safety cost of the journey. Graduation programmes appear to work because several constraints (assets, consumption, skills, confidence) are relieved together. Copying the visible features of a programme without its mechanism produces what Andrews, Pritchett and Woolcock call isomorphic mimicry.
Isomorphic mimicry
Adopting the form of a successful programme or institution, its names, manuals and structures, without its function. Described in Andrews, Pritchett and Woolcock, World Development (2013).
When adapting a model, separate its core components, which carry the mechanism, from its adaptable periphery, which can change with context.
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A worked evidence review: the graduation approach
Suppose a team wants to design a livelihoods programme for the poorest households in a district. A short review would find BRAC's Targeting the Ultra Poor programme in Bangladesh, the six-country trial published in Science in 2015 by Banerjee, Duflo and colleagues (Ethiopia, Ghana, Honduras, India, Pakistan and Peru), and the long-run Bangladesh study by Bandiera and co-authors in the Quarterly Journal of Economics (2017).
FindingDesign implication
Impacts on consumption and psychosocial status lasted at least a year after support ended (Science, 2015)Time-limited support can be enough
Gains in Bangladesh persisted after four and seven years (QJE, 2017)Plan follow-up measurement over years
The package combines asset, stipend, training, coaching and savingsRemoving components needs its own test
Implemented by several partners in different settingsThe model can be adapted, with core features kept
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Evidence that something did not work is useful
Designers tend to search for success stories. Evaluations that found no effect are at least as useful because they remove options. The Hyderabad microcredit evaluation found no significant rise in consumption and no significant change in health, education or women's empowerment 15 to 18 months after branches opened, and very few differences two years later. Credit may still help in other ways. A design that promises poverty reduction through microcredit alone needs a stronger argument than the evidence currently gives.
How to use a null result
Ask whether the intervention was delivered as designed, whether the sample was large enough to detect a plausible effect, and whether the outcome measured was the one that should have moved.
Where to find them
Registered trials (AEA RCT Registry, 3ie's registry), J-PAL summaries, and working papers, since journals publish fewer null results.
Record the null and negative findings you found in the design document, with what you concluded from each.
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Designing when no good study exists
For many questions in South Asia, such as programmes for urban informal workers, climate adaptation for smallholders, or services for adolescents with disabilities, rigorous evidence is thin. The design then rests on theory, practitioner knowledge and evidence from adjacent problems. That is acceptable if the design says so plainly and builds in ways to learn quickly: a pilot with clear decision points, monitoring of the riskiest assumptions, and a budget for evaluation.
01
State what is known and from where
→
02
Name the assumptions with least evidence
→
03
Design a pilot to test those first
→
04
Set decision rules: continue, adapt, stop
A design that admits uncertainty and plans to resolve it is stronger than one that claims certainty it does not have. Funders who understand evaluation prefer the first.
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05
Section Five
Choosing the intervention and delivery model
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Generate several options before choosing one
Teams that consider one option tend to fund it. List at least three distinct ways of addressing the chosen causes, including doing less, working through an existing scheme, and a cash alternative. Then compare them on the same criteria. The comparison often shows that the most familiar option is neither the cheapest nor the most likely to work.
CriterionQuestion to ask of each option
EvidenceHas this worked for a similar problem and group?
Cost per outcomeWhat would one unit of outcome cost?
FeasibilityCan our organisation and partners deliver it?
ScalabilityCould government or others run it later?
EquityWho would it reach first, and who would it miss?
RiskWhat could go wrong, and for whom?
Score options with the people who will deliver them. A scoring exercise done only by the proposal writer is a justification exercise.
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Compare against cash
A useful discipline is to ask whether the programme would do more good than giving its budget to participants as cash. Muralidharan and Prakash (2017) report that Bihar's bicycle programme was much more cost-effective at raising girls' secondary enrolment than comparable conditional cash transfer programmes in South Asia. The cash benchmark does not always win. It forces the designer to state what an in-kind or service programme adds.
Cash can be better when
Needs differ across households, markets work, and participants know their constraints better than the programme does.
In-kind or services can be better when
The good is under-supplied locally, there is a coordination or safety problem (as with girls cycling together), or the goal is a public good such as learning.
Pakistan's Benazir Income Support Programme, launched in 2008, shows the scale cash delivery can reach once identification and payment systems exist.
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Who delivers, and through what channel
Delivery modelSouth Asian exampleStrengthWeakness
Government frontline systemAnganwadi services, PM POSHAN school mealsReach and permanenceOverloaded staff, slow change
Community institutionsKudumbashree, JEEViKA SHG federationsLocal ownership, low costCapture by better-off members
NGO direct deliveryBRAC graduation in BangladeshQuality control, flexibilityHard to sustain without funding
Community health workers and volunteersNepal FCHVs, Pakistan LHWs, India's ASHAsTrust, proximityWorkload, pay disputes
Private providers with public paymentPM-JAY empanelled hospitalsCapacity, choiceFraud, cream-skimming
DigitalDirect benefit transfer, telemedicineSpeed, low marginal costExcludes the unconnected
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Match the delivery model to the mechanism
The delivery model should carry the mechanism. If the mechanism is trust and repeated contact, as in many health behaviour programmes, a community worker who lives in the village fits. If the mechanism is rapid, uniform transfer of money, a digital payment system fits. If the mechanism is changing what teachers do in classrooms, the channel has to reach teachers through the education department's own mentoring and supervision structure.
The TaRL route
J-PAL documents two TaRL models used since 2012: learning camps in which Pratham instructors teach children directly for short intensive periods, and a government partnership model in which government teachers deliver TaRL with training and on-site support from mentors inside the system.
The trade-off
Camps run by Pratham's own instructors keep delivery under one organisation's control. Government delivery can reach every school and depends on the system protecting time for level-based teaching.
Design the delivery model you would use at scale, then pilot that, so the pilot tests what would actually happen.
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How much, how often, for how long
Dosage is the quantity of the intervention a participant receives: number of sessions, size of transfer, length of support. Designs often set dosage by budget arithmetic when it should follow what the mechanism needs. TaRL learning camps, as described by J-PAL, usually last ten days at two to three hours a day, and three to five camps a year give 30 to 50 days of instruction. That intensity is part of the model. Cutting it to fit a budget changes the intervention.
10 days
length of one TaRL learning camp
J-PAL, TaRL case study
3-5
camps a year in the camp model
J-PAL, TaRL case study
30-50
instructional days in a year
J-PAL, TaRL case study
If the budget cannot pay for an effective dose for everyone, reach fewer people properly before reaching more people thinly.
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Core components and the adaptable periphery
Keep (core)
  • The component that carries the mechanism
  • Minimum dosage shown to matter
  • Selection rule for the target group
  • The feedback loop (assessment, coaching)
Adapt (periphery)
  • Language, examples and materials
  • Timing around harvest and festivals
  • Which local institution hosts it
  • The type of asset or livelihood offered
The graduation approach was adapted across countries: the asset offered varied from livestock to small trade inventory, while the combination of asset, consumption support, training and coaching was kept. Document every adaptation and the reason for it, so an evaluator can tell what was tested.
If you are unsure whether a component is core, assume it is until a test shows otherwise.
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Check every design choice for gendered effects
A delivery choice that looks neutral can have different effects for women and men. Training scheduled at midday excludes women doing household work. Transfers paid into a household head's account usually go to a man. Asset transfers of livestock add to women's unpaid work unless fodder and care are planned for. Bangladesh's Female Secondary School Stipend programme, introduced in 1994, paid the stipend into girls' own bank accounts and conditioned it on attendance, marks and remaining unmarried.
Design choiceGender question
Timing and place of activitiesCan women attend without a male escort or losing wages?
Whose name is on the account or assetWho controls it in practice?
Who is hired as frontline staffWill women participants speak to them?
What the programme countsDoes monitoring capture unpaid care work?
See Gender Mainstreaming 101 and Women's Economic Empowerment 101.
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06
Section Six
Targeting
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Targeting decides who the programme is for
Targeting is the set of rules and procedures that decide who receives a programme. It is needed when the budget cannot cover everyone, or when the intervention only helps people in a particular situation. Every targeting rule makes two kinds of mistake, and design is the choice of which mistakes to accept, at what administrative cost, and with what effect on the people wrongly left out.
Exclusion error
An eligible person who does not receive the programme. Often the poorest, least documented and least connected people.
Inclusion error
A person who receives the programme though they do not meet the criteria. Visible, politically embarrassing, often less harmful.
Governments and auditors tend to focus on inclusion errors because they look like leakage. For participants, exclusion errors are usually the larger harm. Decide explicitly which you care about more.
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Main targeting methods
MethodHow it worksSouth Asian example
CategoricalEveryone in a group is eligible (age, sex, disability)Old-age pensions, girls' stipends
GeographicEveryone in selected areasAspirational Districts Programme
Proxy means testScore from observable assets predicts consumptionBISP poverty scorecard, Pakistan
Deprivation criteria from a censusList built from survey indicatorsPM-JAY from SECC 2011
Community-basedVillagers rank or select householdsParticipatory wealth ranking in graduation programmes
Self-targetingBenefit designed so only the needy applyPublic works paying a low wage for manual labour
Most large programmes combine methods: a geographic filter, then a list, then community verification.
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Pakistan's poverty scorecard
Pakistan's Benazir Income Support Programme was launched in July 2008. Its National Socio-Economic Registry was built through a door-to-door survey using a Poverty Score Card based on a proxy means test, covering 27 million households in 2010-11, and eligibility was set by a threshold on the score. More than 85 per cent of those households were resurveyed in the 2021 update, after which three in four beneficiaries came from the bottom two expenditure quintiles.
Strengths
Transparent rule, applied the same way everywhere, hard for local elites to manipulate case by case, and a registry other programmes can reuse.
Weaknesses
Prediction errors are large near the threshold, the registry ages as households' circumstances change, and households cannot easily see why they were excluded.
Source: World Bank, Implementation Completion and Results Report, Pakistan National Social Protection Program (P158643), 2022. A registry needs a plan and budget for updating, or its errors grow every year.
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Proxy means tests versus community ranking
Alatas, Banerjee, Hanna, Olken and Tobias (American Economic Review, 2012) ran a field experiment across 640 Indonesian villages comparing a proxy means test, community ranking and a hybrid. Measured against consumption, community targeting did somewhat worse than the proxy means test, though not by enough to change poverty outcomes much for a typical programme. Elite capture did not explain the gap. Communities used a different idea of poverty, and they were more satisfied with the result.
The study is from Indonesia, and it is the canonical test of this question. Its lesson for South Asia: the definition of poverty used by a formula and by a village can differ, and legitimacy matters for a programme that has to survive local politics.
Where caste or gender hierarchies are strong, community processes need safeguards: separate meetings, public reading of lists, and an appeal route.
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The problem of ageing lists
Many Indian schemes identify beneficiaries from lists compiled years earlier. PM-JAY's initial list of about 10.74 crore families came from the Socio-Economic Caste Census of 2011, which was already seven years old at launch in 2018. Households that became poor after the survey, new households formed by marriage or migration, and people missed by the survey are excluded until the list is updated.
Design responses
A continuous enrolment window, verification of new applicants at the gram panchayat or ward, cross-checking with ration card data, and a public grievance route.
Costs of those responses
Each adds administrative work and opportunities for discretion. Budget for the staff time and monitor who uses the route.
When you design within a scheme, ask how its list was built and when. That single question often explains who your programme will miss.
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Eligibility on paper versus access in practice
A person can be eligible and still not receive a programme because of the steps between eligibility and receipt: documents, a bank account, a working mobile number, biometric authentication, travel to a block office, knowing the scheme exists. These steps fall hardest on people who are already marginal: migrants, people with disabilities, older people, women without documents in their own name, homeless people.
StepWho it tends to excludeDesign response
Proof of identity and addressMigrants, people without land recordsAccept alternative documents
Bank account and mobile linkOlder people, women in some householdsCamp-based enrolment, assisted linking
Biometric authenticationManual labourers with worn fingerprints, older peopleFallback authentication route
Travel to an officePeople with disabilities, women with care dutiesDoorstep or village-level service
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Questions to settle before finalising targeting
  • Who exactly is the programme for, in one sentence, and why that group?
  • Which method or combination identifies them, and how accurate is it likely to be?
  • Which error (exclusion or inclusion) matters more here, and how will each be measured?
  • How old is any list used, and how will new eligible people get in?
  • What steps stand between eligibility and receipt, and who do they exclude?
  • How will someone excluded complain, and who decides the complaint?
  • What will targeting cost per person reached, compared with covering everyone in the area?
Sometimes universal coverage within a small area is cheaper and fairer than precise targeting, once the cost of identification is counted.
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07
Section Seven
Theory of change, budget and cost per outcome
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The theory of change, briefly
A theory of change sets out how the programme's activities are expected to lead to its intended outcomes, step by step, and the assumptions that must hold at each step. It is the causal argument of the design written as a chain. This deck covers it briefly. The Theory of Change 101 deck covers drawing one, testing it and using it in evaluation, and the Logframe 101 deck covers turning it into a results matrix with indicators.
01
INPUTS: staff, funds, materials
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ACTIVITIES: training, transfers, sessions
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OUTPUTS: people reached, services delivered
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04
OUTCOMES: changed practice, use, behaviour
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IMPACT: changed well-being
A good theory of change makes it possible to see, at each arrow, what would have to be true and how you would know if it was not.
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The assumptions are the design's weak points
Between every pair of boxes in a theory of change sits an assumption. Trained teachers will use the method. Parents will send children in harvest season. The block office will release funds on time. Women will control the asset. Designs fail more often at these arrows than in the boxes. List each assumption, rate how much evidence supports it, and rate how much damage it would do if it were false.
Assumption (illustrative)EvidenceIf falseAction
Mentors visit schools fortnightlyWeak: past vacancy dataMethod fadesMonitor visits monthly
Girls' parents allow cyclingGood: Bihar evidenceLow uptakeCheck in pilot
Funds released by JuneMixed: past years lateSeason missedBridge fund
High-damage, weak-evidence assumptions are where monitoring and the pilot should focus first.
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The budget is part of the argument
A budget translates the design into resources. Reviewers read it to check whether the plan is serious: whether there are enough staff to deliver the dosage, whether monitoring and evaluation are funded, whether participants' costs are covered, whether safeguarding has a line. A budget built by inflating last year's figures does not test the design. Building it bottom up from activities does.
Bottom-up budgeting
List every activity in the work plan, the inputs it needs (people, travel, materials, venues), the quantity and unit cost of each, and add them. Include the costs of coordination, supervision, monitoring and the organisation's share of overheads.
Lines often missing
Participants' travel and lost wages, frontline worker incentives, translation, accessibility adjustments, grievance handling, data protection, staff turnover and retraining, inflation over a multi-year grant.
See Fundraising Basics 101 for presenting the budget to funders.
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Divide cost by what the programme changes
Cost per output (per training held, per kit distributed) is easy to compute and says little about value. Cost per outcome (per child reading, per girl enrolled, per household out of extreme poverty) lets the design be compared with alternatives. At design stage the effect is an estimate taken from the evidence review, so the cost per outcome is a range. Comparing options on that range is still far better than comparing them on cost alone.
Option (Illustrative)Cost per childExpected share who learn to readCost per additional reader
A: Level-based camps₹1,20020 percentage points₹6,000
B: New textbooks only₹4002 percentage points₹20,000
C: Teacher training only₹8005 percentage points₹16,000
Illustrative figures to show the method. The cheapest option per child is the most expensive per reader. See Cost Effectiveness 101.
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Cost per participant changes with scale
Cost per participant as a programme grows (Illustrative)
Illustrative
Fixed costs (design, training of trainers, management, software) are spread over more people as a programme grows, so cost per participant falls. At very large scale it can rise again: harder-to-reach areas, more supervision layers, weaker fidelity. A pilot's cost per participant is a poor guide to the cost at scale in either direction.
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Cost the model at the prices the system will pay
A design meant for government adoption has to be costed at government norms as well as at the NGO's own prices. Honoraria for frontline workers, training allowances, travel rates and material costs are fixed in scheme guidelines and state orders. If the pilot pays mentors twice the government rate, or uses printed materials the department's budget head cannot fund, the pilot's results describe a programme the state cannot buy. Build two columns in the budget from the start.
Budget line (Illustrative)NGO pilot costGovernment normGap and plan
Mentor monthly pay₹25,000₹18,000Use existing cluster staff
Teacher training per day₹900₹600Shorter, school-based sessions
Reading kit per school₹3,500₹2,000Simplify kit
Assessment per child₹60No headFold into school tests
Illustrative figures. Look up the actual norms in the relevant scheme guidelines and state orders before costing.
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Paying for results: the Educate Girls bond
Some funders now pay for outcomes. In the Educate Girls development impact bond in Rajasthan, the UBS Optimus Foundation provided US$270,000 of upfront capital, Educate Girls delivered the programme in 166 government schools, an independent evaluator measured results, and the Children's Investment Fund Foundation repaid the investor according to them. About 80 per cent of payments rested on learning gains, measured by a clustered randomised trial, and about 20 per cent on enrolling out-of-school girls.
28%
larger average learning gains than the control group over the bond
Brookings, Educate Girls DIB Year 3 results, July 2018
79%
more growth in learning than control schools in year three
Brookings, Educate Girls DIB Year 3 results, July 2018
15%
internal rate of return paid to the investor by the outcome funder
Brookings, Educate Girls DIB Year 3 results, July 2018
Outcome contracts need outcomes that can be measured credibly and an evaluation budget. They also push effort toward what is measured, so choose the metric with care.
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Rules that shape an Indian programme budget
Indian law shapes what a programme budget can contain. Under the Foreign Contribution (Regulation) Act 2010, as amended in 2020 with effect from 29 September 2020, section 7 prohibits transferring foreign contribution to any other person, and section 8(1)(b) caps administrative expenses met from foreign contribution at 20 per cent in a financial year unless the Central Government approves more. Corporate funding under section 135 of the Companies Act 2013 must fall within activities in Schedule VII.
Design consequence of FCRA s7
A foreign-funded Indian NGO cannot pass that money to a community-based partner as a sub-grant. Partnership designs built on re-granting foreign funds must be restructured, for example as direct funding of each partner.
Design consequence of s8(1)(b)
Coordination, finance and management costs funded from foreign contribution must fit within the cap, so classify budget lines carefully and early.
As of October 2026: the FCRA Amendment Bill 2026 (introduced 25 March 2026) and amended FCRA Rules (22 June 2026) change registration and asset rules, and the Government's FCRA FAQ (PIB, 22 July 2026) still states the 20 per cent ceiling and the bar on sub-granting. Check the current text before finalising.
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08
Section Eight
Risk and safeguarding at design stage
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Identify risks before they become problems
A risk is something that may happen and would affect the programme or the people it touches. At design stage, list risks across several categories, rate each for likelihood and impact, and decide a response: avoid it by changing the design, reduce it, transfer it (insurance, contract terms), or accept and monitor it. The output is a risk register owned by a named person, reviewed on a fixed schedule.
CategoryExample risk (Illustrative)
ContextualFlood or heatwave disrupts the field season
PoliticalTransfer of a supportive district collector
OperationalStaff turnover above 30 per cent a year
FinancialDelayed release of government co-funding
Harm to peopleAbuse of a child by staff or volunteer
DataLeak of participants' caste or health data
ReputationalMedia report of misused funds
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Design for the harms a programme can cause
Programmes can harm the people they aim to help. Cash transfers can raise the risk of violence in some households. Microfinance groups can pressure members over repayment. Targeting can stigmatise. Volunteers given access to children can abuse them. Collecting data on caste, religion, HIV status or sexuality can expose people. A design-stage harm assessment asks, for each activity, who could be harmed, how, and what would prevent it.
Harm pathways
Power over participants (staff, volunteers, lenders), exposure (data, visibility in a list), conflict over resources (who was selected), and displacement of existing services.
Design mitigations
Two-adult rules for work with children, confidential reporting routes, minimum data collection, transparent selection criteria read out in public, and coordination with existing services.
Harm assessment belongs in the design document, with a budget line. See Safeguarding & PSEA 101.
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Safeguarding obligations under Indian law
A programme in India that works with children must be designed around legal duties that apply to its staff and leaders. Under section 19 of the Protection of Children from Sexual Offences Act 2012, any person who knows or apprehends that an offence under the Act has been or is likely to be committed must report it to the Special Juvenile Police Unit or the local police. Section 21 makes failure to report punishable, with a longer maximum term for a person in charge of an institution or company who fails to report about a subordinate.
Design elementWhy the law makes it necessary
Written reporting procedure naming who reports to policeReporting is a personal legal duty
Training for all staff and volunteers before contact with childrenEveryone is covered by s19
Senior officer responsible for safeguardingHeads of institutions face higher liability under s21
Vetting and code of conduct for anyone with access to childrenPrevention reduces harm and liability
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Preventing sexual exploitation and abuse
Protection from sexual exploitation and abuse (PSEA) addresses the risk that staff, volunteers or contractors use their position over participants, who often depend on them for a benefit. The risk is highest where staff decide who receives something of value: selection for a scheme, a loan, relief goods, a job. Design can reduce it by removing single points of discretion, publishing criteria, and making sure participants know that the benefit is free and how to report abuse.
At workplace level
The Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act 2013 requires every employer of a workplace to constitute an Internal Committee (section 4). Where an establishment has fewer than ten workers, the district Local Committee hears complaints (section 6).
At community level
Community feedback and complaints mechanisms, female staff available for women participants, and a commitment that a complaint will not cost the complainant her benefit.
Labour law also matters: the four Labour Codes came into force on 21 November 2025 and apply to programme staff contracts.
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Personal data in programme design
Programmes collect personal data: names, phone numbers, Aadhaar numbers, health status, caste, photographs. The Digital Personal Data Protection Act 2023 and the DPDP Rules 2025 impose their duties from 13 May 2027, so a programme running past that date has to design data collection now with a lawful basis, notice, purpose limitation and security. From the same date section 17(2)(b) exempts processing for research, archiving or statistical purposes when its conditions are met, which helps evaluation but does not cover routine programme operations.
Design questionGood practice
What data do we need for delivery?Collect only fields someone will use
Who can see it?Role-based access, no shared logins
How is consent or notice given?In the participant's language, read aloud where needed
How long is it kept?Retention period set in the design
What if it leaks?Breach procedure and named owner
See Data Protection & the DPDP Act 101.
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Design the complaint route at the start
Every programme needs a way for participants and non-participants to complain and get an answer: about being excluded, about staff behaviour, about money not received. A grievance mechanism designed at the start is cheaper than one bolted on after a scandal. It should be accessible (free, local, in the local language, usable by people who cannot read), safe (confidential, with no retaliation), and answered within a stated time.
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RECEIVE: helpline, box, field visit, WhatsApp
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RECORD: logged with date and category
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RESOLVE: named person, deadline
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RESPOND: answer to complainant
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REVIEW: patterns reported to management
Count complaints by type every month. A programme with no complaints usually has an inaccessible mechanism.
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A design-stage risk register
Risk (Illustrative)LikelihoodImpactResponseOwner
Staff abuse of a child participantLowSevereVetting, two-adult rule, POCSO training, reporting procedureSafeguarding lead
Government funds released lateHighMediumBridge fund, phased planFinance head
Elite capture of selectionMediumHighPublic reading of lists, appeal routeProgramme manager
Data breach of participant recordsMediumHighAccess controls, minimum dataData officer
Extreme heat stops summer activitiesHighMediumReschedule to mornings, shade, waterField coordinator
Severe-impact risks need a response even when unlikely. Review the register quarterly and after any incident.
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09
Section Nine
Implementation planning and adaptive management
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What an implementation plan contains
The implementation plan converts the design into a sequence of work. It sets out the phases (preparation, pilot, expansion, consolidation), the activities in each, who is responsible, the resources needed and the dependencies between them. In South Asia, it also has to fit the calendar: agricultural seasons, monsoon, school terms, festivals, examination months, the government financial year from April to March, and the model code of conduct before elections.
ComponentContent
PhasingPilot, review point, expansion in waves
Staffing planRoles, numbers, hiring dates, training
ProcurementWhat is bought, when, with what lead time
CalendarSeasons, school year, financial year, elections
Monitoring planIndicators, frequency, who uses them
Decision pointsWhen the team will decide to continue, adapt or stop
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Staffing and supervision decide fidelity
Fidelity, the degree to which the programme is delivered as designed, falls as programmes grow, mostly because supervision gets thinner. Plan the ratio of supervisors to frontline staff, how often supervisors visit, what they check, and what support they give. Plan for turnover: in many NGO field teams a sizeable share of staff leave each year, and every departure takes training and relationships with it.
Supervision that works
Regular visits with a short structured checklist, observation of actual delivery, on-the-spot coaching, and data that the supervisor and worker review together.
Supervision that does not
Monthly meetings at the block office that review registers, visits that check paperwork only, and targets without support.
Budget for refresher training and for training replacements. A one-time training budget assumes no one ever leaves.
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What a pilot is for
A pilot tests whether the design can be delivered and whether its riskiest assumptions hold, before money is committed at scale. It should be run under conditions close to those at scale: with the staff, partners and budget per participant that would be used later. A pilot run by the best staff, with extra funding and close attention from the founders, will look better than the programme can be.
A useful pilot
Has written questions it must answer, decision rules agreed in advance, monitoring of the key assumptions, cost data collected throughout, and a review date.
A pilot that misleads
Has no stated questions, is run in the most favourable villages, is never costed, and becomes the next phase automatically.
Decide before the pilot what result would make you change the design or stop. Deciding afterwards invites reading every result as success.
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Monitoring that managers use
Monitoring data in many programmes flows upward for reports and is rarely used by the people who could act on it. Design the monitoring system around decisions: which decisions will managers and field staff make each month, and what information do they need for each? A short list of indicators that are checked and acted on is worth more than a long list that fills a dashboard nobody opens.
DecisionInformation neededFrequency
Which villages need a supervisor visit?Attendance and session completion by villageWeekly
Is the dosage being delivered?Sessions per participant against planMonthly
Are we reaching the target group?Share of participants meeting criteriaQuarterly
Is the key assumption holding?Indicator for that assumptionMonthly
See MEL Basics 101 for building the full monitoring, evaluation and learning system.
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Planning to change the plan
Adaptive management means deliberately adjusting a programme in response to what monitoring and learning show, within agreed limits. Andrews, Pritchett and Woolcock (World Development, 2013) proposed Problem-Driven Iterative Adaptation: solving locally nominated and prioritised problems, encouraging positive deviance and experimentation, creating feedback loops for rapid learning, and engaging many agents. Its practical message for design is to build learning cycles and authority to change into the plan from the start.
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PLAN: a small change to test
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DO: run it in a few places
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CHECK: look at the data quickly
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ACT: keep, change or drop
Adaptation needs permission. Agree with the funder in advance which changes the team can make on its own and which need approval.
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Write flexibility into the grant
Many grants fix activities, targets and budget lines for three years, which makes adaptation a compliance problem. At design stage, negotiate the terms that allow learning: outcome-level targets with flexibility on activities, a budget reallocation threshold (for example up to 10 or 15 per cent between lines without prior approval, Illustrative), scheduled review points, and a learning budget for small tests.
Ask for
Annual work plans approved under a multi-year design, a reallocation threshold, a contingency line, and agreement that a documented adaptation is reported as learning.
Offer in return
Clear monitoring of the key assumptions, quarterly learning notes, and early warning when results fall short.
Funders who have seen a rigid grant fail are often open to this. Ask explicitly. See Fundraising Basics 101.
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Plan the end at the beginning
Every programme ends, or changes hands. The design should say what happens then: whether the activity continues through government, a community institution or a market, or whether the programme is time-limited by design, as graduation programmes are. Exit planning shapes design choices from the start. A programme that intends handover to the education department should use the department's staff, schedules and cost norms from the pilot onward.
Exit routeDesign requirement
Government takes overUse government staff, norms and budget heads from the start
Community institution continuesBuild its finances and governance, plan reduced support
Time-limited by designShow that outcomes persist after support ends
Market continuesTest that participants will pay at a viable price
Write the exit route into the theory of change as an outcome with its own indicators.
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10
Section Ten
Government partnership and design for scale
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Most programmes reach scale through the state
In India, Pakistan, Bangladesh, Nepal and Sri Lanka the state runs the schools, health systems, social protection and rural employment programmes that reach most poor households. An NGO programme that reaches a few thousand people is valuable mainly if it changes what those systems do. Designing with government in mind from the start changes many design choices, compared with hoping for adoption after a successful pilot.
What government offers
Reach, permanence, legal mandate, frontline staff in every village, budget lines that renew each year.
What government constrains
Fixed cost norms, procurement rules, transfers of officers, competing priorities, limited room to test and fail.
Aim to change a scheme's design, guidelines or delivery practice. That has more reach than a parallel programme of any size.
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Designing within a state scheme: rural employment
Rural employment in India now runs under the Viksit Bharat Guarantee for Rozgar and Ajeevika Mission (Gramin) Act 2025, which replaced MGNREGA from 1 July 2026. According to the Government of India's backgrounder (PIB, December 2025), it guarantees 125 days of wage employment per financial year to rural households whose adults volunteer for unskilled manual work, is planned through Viksit Gram Panchayat Plans, lets states pause works for up to 60 days at peak sowing and harvest, and gives each state a normative allocation, with spending beyond it borne by the state.
Scheme featureWhat it means for an NGO design
Panchayat-level plansSupport gram sabhas to put useful works in the plan
Normative allocationCentral funds per state are capped; districts compete for them
60-day seasonal pauseSchedule complementary activities around it
Social audit and disclosureBuild community capacity to use the records
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Ways to work with government
ModelDescriptionExample
Technical supportNGO advises a department on design or trainingPratham with state education departments on TaRL
Embedded implementationNGO staff work inside a government programmeSupport units in state livelihood missions
Government adopts a modelState scales an NGO-tested approachBihar's JEEViKA, then NRLM nationally
Contracted deliveryGovernment pays NGO to deliver a serviceOutsourced services in some states
Joint evaluationGovernment and researchers test a policy changeLarge-scale trials in partnership with states
Each model needs a formal agreement, usually a memorandum of understanding, that sets roles, data sharing, branding and exit.
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From a state project to a national mission
JEEViKA began in 2007 as the World Bank supported Bihar Rural Livelihoods Project in 42 blocks of six high-poverty districts, mobilising women into self-help groups, village organisations and cluster-level federations. The World Bank's completion report (2017) records that the National Rural Livelihoods Mission, designed in 2010, was to a large degree based on the Bihar model and on other World Bank supported livelihood projects. Bihar's own design had drawn on Andhra Pradesh's experience of building local institutions.
Design lessons
The project was implemented by the Bihar Rural Livelihoods Promotion Society, an autonomous society registered for the purpose. It saturated its first blocks and then expanded in phases, to 102 blocks in the same six districts.
Open questions
Quality of federations at national scale, dependence on bank credit, and whether the poorest households join and stay.
Source: World Bank, Implementation Completion and Results Report, Bihar Rural Livelihoods Project (P090764), April 2017.
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Design for scale from the start
The WHO and ExpandNet guide Nine steps for developing a scaling-up strategy (2010) distinguishes horizontal scaling up (expansion and replication to new places and people) from vertical scaling up (institutionalisation through policy, budgets and legal change). It asks designers to plan actions that increase scalability from the start, using its CORRECT checklist: credible, observable, relevant, relative advantage, easy to install, compatible with the user organisation, and testable.
Horizontal
More districts, more participants. Needs a delivery model that can be replicated without the founders, standard training and materials, and a cost per participant the system can afford.
Vertical
Changes in guidelines, budget heads, curricula, job descriptions or law. Needs policy allies, evidence in a form officials use, and patience.
A design that needs a rare kind of staff, an expensive input or a charismatic leader will not scale. Remove those dependencies early.
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Why effects shrink at scale
Effects found in pilots often shrink when programmes grow. Bold, Kimenyi, Mwabu, Ng'ang'a and Sandefur (Journal of Public Economics, 2018) studied contract teachers in Kenya: teachers hired on a fixed-term contract by an NGO raised test scores, while teachers on identical contracts hired by the government produced no effect. The authors trace the gap to implementation constraints and political economy forces set in motion as the programme went to scale.
Cause of shrinking effectsDesign response
Weaker implementer at scalePilot through the implementer who will scale it
Political opposition from affected groupsPolitical economy analysis, early engagement
Thinner supervision and lower fidelityPlan supervision ratios and core components
Different population at scaleTest in typical sites
General equilibrium effectsMeasure spillovers on non-participants
The Kenyan study is the canonical example. The Udaipur nurse study shows the same pattern in Rajasthan.
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Evaluating in government systems
Muralidharan and Niehaus (Journal of Economic Perspectives, 2017) argue for experimentation at scale: larger sampling frames, more treated units and larger units of randomisation, run through the systems that would deliver the policy. Evaluating inside the government system answers the question a policymaker asks: what will happen if the state itself does this, across whole districts, with its own staff and budgets.
Design implications
Plan the evaluation with the department. Randomise at block or district level where spillovers matter. Use administrative data where it is reliable. Agree in advance how results will be used.
Ethics and law
Review by an ethics committee, informed consent where required, and data handling under the DPDP Act. See Research Ethics 101.
See Impact Evaluation 101 and Causal Inference 101 for evaluation design.
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11
Section Eleven
Practical application
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Worked example: the problem (Illustrative)
An NGO in a district of eastern Uttar Pradesh is asked by a CSR funder to design a three-year programme to improve reading in government primary schools. This example is Illustrative and used to walk through the design steps. The team first gathers data: an assessment in 40 schools finds most Class 3 to 5 children below Class 2 reading level, teacher vacancies in about a fifth of schools, and sharp attendance drops in the wheat harvest.
StepWhat the team decided
Problem statementMost Class 3-5 children in 4 blocks cannot read a Class 2 text
Main causesInstruction at grade level; seasonal absence; vacancies
Causes in scopeInstruction; partly attendance
Out of scopeVacancies (state department), noted as an assumption
StakeholdersBlock education officer, cluster resource persons, headteachers, SMCs, parents
Each decision is written down with its reason, so the funder can see what was left out and why.
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Worked example: options and choice (Illustrative)
The evidence review points to level-based instruction (TaRL), with two delivery models: camps run by NGO instructors and a government model with teachers supported by mentors. The team compares three options, with costs taken from budget estimates and effects from published evaluations adjusted down for expected fidelity loss.
Option (Illustrative)DeliveryFit with scaleDecision
A. NGO-run learning campsPratham-style camps run by NGO instructorsLow: parallel to schoolRejected for main design
B. Government teacher modelTeachers trained, cluster mentors supportHigh: uses department staffChosen
C. Books and libraries onlySupply reading materialMediumKept as add-on
Option B is chosen because the funder and district want a model the department can continue after three years. The team accepts lower fidelity and plans mentoring to protect it.
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Worked example: targeting, budget and risks (Illustrative)
Targeting
All government primary schools in four blocks (geographic). Within schools, every child in Classes 3 to 5 is assessed and grouped by level. No household list is needed, so no exclusion through documents.
Budget logic
Bottom-up from training days, mentor salaries, materials, assessment, monitoring, evaluation and a safeguarding line. Cost per child and estimated cost per additional reader computed for each year.
Top risks
Mentors pulled into other duties; teacher transfers mid-year; schools closed for elections or heat; child protection risk from adult volunteers used in assessments.
Responses
Written agreement with the district on mentor time; refresher training each term; schedule around the school calendar; POCSO-compliant procedure and two-adult rule.
Illustrative example. A real design would attach the full budget and risk register as annexes.
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Worked example: implementation and learning (Illustrative)
The plan has three phases. In year one the model runs in one block with monthly review of three indicators: share of scheduled level-based sessions held, mentor visits per school, and the share of children moving up a reading level each term. A decision point at the end of year one uses agreed rules. Years two and three expand to the other blocks if the rules are met, with a district-level evaluation designed with the education department.
IndicatorDecision rule at end of year one (Illustrative)
Sessions held as scheduledBelow 60%: redesign timetable with headteachers
Mentor visits per school per monthBelow 1: renegotiate mentor time with district
Children moving up a level per termBelow 15%: review teaching practice before expansion
Cost per child against budgetOver 20% above: simplify materials or training
Rules agreed in advance turn monitoring into decisions. Without them, every result is read as a reason to continue.
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A programme design checklist, part one
Problem and people
  • Problem stated without naming a solution
  • Size and location of the problem shown with dated sources
  • Root causes identified and checked against data
  • Affected people, including marginal groups, consulted
  • Causes in and out of scope stated
Stakeholders and evidence
  • Stakeholder and power map, including those who lose
  • Political economy risks named
  • Frontline workers' workload considered
  • Evidence review with sources, including null results
  • Mechanism of the chosen intervention stated
Use this list to review your own design or a proposal you are asked to appraise. Any unticked item is a question to ask the team.
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A programme design checklist, part two
Intervention and targeting
  • At least three options compared on stated criteria
  • Cash benchmark considered
  • Delivery model is the one you would use at scale
  • Dosage set by what the mechanism needs
  • Targeting method, errors and grievance route defined
Plan, risk and scale
  • Theory of change with rated assumptions
  • Bottom-up budget with cost per outcome range
  • Risk register, safeguarding and data protection lines
  • Pilot questions and decision rules agreed in advance
  • Exit route and path to government or scale
A design that ticks every item can still fail. One that ticks few has usually not been thought through.
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Questions to ask when reviewing someone else's design
QuestionWhat a weak answer looks like
What problem, for whom, and how do you know?General statements with no data or dates
Why this intervention over others?No alternatives considered
What evidence supports it, and in what setting?Evidence from a different mechanism
Who exactly will receive it, and who might be missed?'All poor households'
What is the cost per outcome?Only cost per output or per participant
What are the riskiest assumptions?None listed, or all rated low
Who will run this after the grant?'The community will take over'
Funders, government reviewers and CSR committees can use these questions directly. Ask for written answers.
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12
Section Twelve
Common design failures
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Failures that recur across South Asian programmes
FailureWhat it looks likePrevention
Solution firstProgramme designed around a favoured interventionProblem analysis before options
Wrong causeActing on a cause that is not binding hereCheck causes against data
Ignored incentivesOfficials or staff quietly undermine itPolitical economy analysis
Thin dosageBudget spread too widely to workReach fewer people properly
Pilot-only conditionsWorks with founders, fails at scalePilot with the scaling implementer
Exclusion by designPaperwork or channels shut out the poorestMap steps to receipt
No learning loopProblems found at the final evaluationDecision rules and monitoring
Most of these are visible in the design document if someone asks the right question before the grant is signed.
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Failure case: when the enforcers opt out
The Udaipur nurse attendance programme is a design failure in a precise sense. The intervention changed nurses' incentives through monitoring and pay deductions, and in the first months attendance rose by 15 to 29 percentage points according to J-PAL's summary. The design relied on the local health administration to enforce deductions, and that administration had its own reasons not to. Monitoring machines were damaged and absences were excused.
What the design assumed
That the administration wanted higher attendance enough to impose penalties on its own staff, and would keep doing so.
What a design could add
Analysis of the enforcers' incentives, an enforcement channel outside the local hierarchy, and early monitoring of whether penalties were actually applied.
Ask of every rule in a design: who enforces it, and what do they gain or lose by doing so?
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Failure case: claiming more than the mechanism can deliver
For years microcredit was presented as a route out of poverty for poor women. The Hyderabad evaluation found more business investment and higher profits among businesses that already existed, and no significant rise in average consumption. Programme designs that promised poverty reduction through credit alone set targets the mechanism could not reach, and monitoring systems counted loans disbursed and repayment rates, which said nothing about well-being.
Design lesson
State outcomes the mechanism can plausibly change, and measure them. For credit, that may be smoother consumption or business investment, with poverty reduction as an uncertain longer-term effect.
Monitoring lesson
Repayment rates measure the lender's success. Add measures of borrowers' well-being and over-indebtedness.
Promises in a proposal become targets in the grant agreement. Promise what the evidence supports.
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Failure case: building beside the state
A frequent failure in South Asia is the parallel programme: an NGO or donor project that hires its own workers, runs its own registers and reporting, and pays incentives the government cannot match. It can show strong results while funded. When funding ends, nothing in the government system has changed, frontline workers have been drawn away from routine tasks, and the community has learned that services arrive and disappear with projects.
Warning signs
Project staff paid far above government scales, separate data systems with no link to government MIS, branding that hides the department's role, and an exit plan that says 'advocacy for adoption'.
Alternatives
Work through government staff with added support, use government data systems, cost the model at government norms, and agree a handover timeline with the department from the start.
JEEViKA was implemented from 2007 by a society registered for the purpose, and the World Bank's 2017 completion report records that the national livelihoods mission was designed largely on its model.
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A pre-mortem: imagine the programme has failed
A pre-mortem is a short exercise run before the design is finalised. The team is told to imagine that three years have passed and the programme has failed badly. Each person writes down, independently, the most likely reasons. The reasons are then pooled, grouped and checked against the design: is each one addressed in the risk register, the assumptions, the monitoring plan or the budget? The exercise surfaces doubts that people hesitate to raise in a planning meeting.
How to run it
Ninety minutes. Include field staff, a finance person, a government counterpart if possible and someone from the participant community. Collect reasons in writing before discussion, so senior voices do not set the agenda.
What to do with the output
Add new risks to the register, new assumptions to the theory of change, and new indicators to the monitoring plan. Change the design where a reason points to a flaw that can be fixed now.
Typical pre-mortem reasons in South Asian programmes: a supportive officer transferred, funds released late, frontline workers overloaded, the poorest households never enrolled.
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Ten principles of programme design
Before choosing
  • Define the problem before the solution
  • Check causes against data and local voices
  • Map power, including who loses
  • Review evidence, including null results
  • Understand the mechanism you are copying
When choosing and planning
  • Compare options, including cash, on cost per outcome
  • Design the targeting errors you can accept
  • Name and monitor the riskiest assumptions
  • Budget for safeguarding, data protection and learning
  • Pilot with the system that will scale it
Each principle corresponds to a section of this course. Return to that section when a design review raises a question.
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Where next: related 101 decks
Design and results
Theory of Change 101 for building and testing the causal chain. Logframe 101 for the results matrix and indicators. MEL Basics 101 for monitoring, evaluation and learning systems. Cost Effectiveness 101 for comparing options on cost per outcome.
Money, people and evidence
Fundraising Basics 101 for budgets and funder relationships. Safeguarding & PSEA 101 for protection at design stage. Impact Evaluation 101 and Participatory Methods 101 for evaluating and co-designing. Political Economy 101 for power and incentives.
Suggested order: Theory of Change, Logframe, MEL Basics, then Cost Effectiveness. Read Safeguarding & PSEA before any programme that works with children or vulnerable adults.
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Programme Design 101
Design the problem, the people and the plan before the money moves
100 slides·12 sections·CC BY-NC-ND