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ImpactMojo 101 Series · Free Forever
Media &
Communications
101
How media works in South Asia and how to communicate research and programmes through it: ownership, radio and platforms, press freedom and the law, writing, journalists, images and consent, crises and measurement
100 SlidesSouth Asia FocusFree ForeverMedia and the Law
ImpactMojoMedia & Communications 101www.impactmojo.in
What we cover
01
Why media matters for development work
Slides 3–10
02
How the media market works in South Asia
Slides 11–19
03
Broadcast, radio and community media
Slides 20–27
04
Platforms, messaging apps and misinformation
Slides 28–35
05
Press freedom and the Constitution
Slides 36–44
06
The legal frame for communicators
Slides 45–54
07
Communication for development: theory and critique
Slides 55–62
08
Writing for different audiences
Slides 63–70
09
Working with journalists and platforms
Slides 71–78
10
Images, consent, crises and access
Slides 79–87
11
Measuring and planning: a practitioner toolkit
Slides 88–96
12
Summing up and where next
Slides 97–99
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01
Section One
Why media matters for development work
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Research that nobody hears changes nothing
Development organisations produce a great deal of evidence: surveys, evaluations, policy briefs, programme reports. Most of it is read by a few hundred people. The decisions it is meant to inform are taken by officials, legislators, funders, journalists and families who will never open the PDF. Media is the set of channels through which evidence reaches those people, gets argued over, and either changes a decision or fades. A practitioner who understands how those channels work, who owns them, what the law allows and how journalists decide what is news can plan for that journey from the first day of a study.
What this deck is for
Programme staff, researchers and communications officers in South Asian NGOs, think tanks, foundations and government programmes who need to put findings and programme stories in front of the public and of decision-makers, accurately and safely.
What it covers
The media market and its owners, radio and community media, platforms and WhatsApp, press freedom and the Constitution, the laws a communicator can break, communication for development theory, writing, working with journalists, images and consent, crises, access, measurement and a toolkit.
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Four jobs communication does in a development programme
It helps to separate the different things an organisation asks of its communication, because each one needs a different audience, channel and measure. Mixing them up is the commonest reason a communication plan produces a lot of activity and no visible change.
JobTypical audienceExampleWhat success looks like
Inform the publicCitizens, service usersExplainer on how to claim a ration cardPeople know the steps and use them
Influence policyOfficials, legislators, courtsLaunch of an evaluation of a state schemeThe finding is cited in a decision or a debate
Change behaviourHouseholds, frontline workersRadio drama on handwashingPractice changes, measured in the field
Account and be accountableFunders, communities, the pressAnnual report, response to criticismTrust holds and errors are corrected in public
Behaviour change communication has its own deck. This one concentrates on news media, public communication of research, and the legal and ethical frame around both.
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Media is also where your organisation gets examined
Communication is often treated as something an organisation does to the media. The traffic runs the other way too. Journalists investigate NGOs, question evaluation results, report on misuse of funds and on harm done to the people a programme serves. A field photograph of a child that was shared without consent, or a press release that overstated a pilot result, can become the story. The same channels that carry your evidence will carry criticism of it, and they reward organisations that answer quickly, correct errors openly and can show their working.
Proactive work
Planning launches, briefing reporters, writing op-eds, building relationships with beat journalists before there is anything to sell.
Reactive work
Answering a hostile query by deadline, issuing a correction, handling a crisis in a field site, responding to a viral claim about your programme.
Plan for both. Most organisations budget only for the first and meet the second unprepared.
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The audience is changing fast: women's phone and internet use
Who can be reached through which channel is shifting quickly in India. The sixth National Family Health Survey, fielded in 2023-24 and released in May 2026, records a sharp rise in women's digital access since NFHS-5 (2019-21). These are provisional figures for women and men aged 15-49.
64.3%
women aged 15-49 who have ever used the internet (33.3% in NFHS-5)
NFHS-6 (2023-24) India Fact Sheet, MoHFW and IIPS, May 2026, provisional (read from the OpenCity mirror)
80.5%
men aged 15-49 who have ever used the internet (51.2% in NFHS-5)
NFHS-6 (2023-24) India Fact Sheet, MoHFW and IIPS, May 2026, provisional (read from the OpenCity mirror)
63.6%
women who have a mobile phone they themselves use (53.9% in NFHS-5)
NFHS-6 (2023-24) India Fact Sheet, MoHFW and IIPS, May 2026, provisional (read from the OpenCity mirror)
The gaps remain large. Among women, 77.3% in urban areas and 58.6% in rural areas have ever used the internet; 77.6% of urban and 57.4% of rural women have a phone they use themselves. A campaign that relies on a smartphone alone will miss roughly a third of women, and more in rural districts.
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The biggest audience is rarely the one that decides
Reach is how many people a message touches. Influence is whether the people who control a decision take it seriously. The two are often in tension. A district collector may never watch the prime-time debate that reaches millions, but will read a two-paragraph item in the local edition of a Hindi daily and a WhatsApp forward from a trusted colleague. A ministry joint secretary may read an op-ed in an English paper with a modest circulation because her minister does.
Ask first
Who takes the decision we want to influence? What do they read, watch and listen to? Whom do they trust? Which language? Which time of year is the decision taken (budget, monsoon session, scheme revision)?
Then choose
The outlet and format follow from those answers. A national television slot can matter less than a regional language daily, a trade journal, or a briefing note handed over at the right meeting.
Media coverage is a means. Write down the decision or behaviour you want to change before you write down the outlets you want to be in.
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Paid, earned, shared and owned media
Communications professionals sort channels into four groups, often shortened to PESO. The framework is used, among others, by AMEC, the international association for communication measurement, in its Integrated Evaluation Framework. Each group has a different cost, a different level of control and a different kind of credibility, and most development campaigns combine at least three.
TypeWhat it isControlCredibility
PaidAdvertising, sponsored posts, boosted contentHigh: you choose words and timingLow: readers know it is paid
EarnedNews coverage, interviews, op-eds accepted by an editorLow: the journalist decidesHigh: an independent filter applied
SharedSocial media posts and forwards by othersVery low once it travelsDepends on who shares it
OwnedYour website, reports, newsletter, podcastFullDepends on your reputation
Source: AMEC Integrated Evaluation Framework (amecorg.com/amecframework), which groups its output measures across paid, earned, shared and owned channels.
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Why this deck leans on India, and where it does not
Most learners on ImpactMojo work in India, so most of the law and market data here is Indian. Bangladesh, Nepal, Pakistan and Sri Lanka appear where the comparison changes how a practitioner should behave: press freedom rankings, legal risks for journalists and the platforms people use. The law sections describe the position as of October 2026. Media law moves quickly, and two rules discussed here were stayed or struck down by courts within three years of being notified, so check the current status before you rely on any provision.
What this deck is
An orientation for practitioners: what the structures are, where the risks sit, and how to do the routine work well.
What this deck cannot do
Replace legal advice on a specific publication, or an editor's judgement on a specific story. When the stakes are high (a defamation risk, a child's identity, a court order) consult a lawyer before publishing.
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02
Section Two
How the media market works in South Asia
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India's media system is very large and very fragmented
India has one of the largest media systems in the world by almost any count. The numbers matter to a practitioner because they explain why 'getting into the media' is a matter of choosing among thousands of outlets, most of them regional and in languages other than English.
1.54 lakh
registered publications, 2024-25 (60,143 in 2004-05)
PIB backgrounder, National Press Day 2025, 16 Nov 2025
917
private satellite TV channels permitted by MIB, March 2026
TRAI, Indian Telecom Services Performance Indicator Report, January-March 2026 (Press Release 76/2026, 22 June 2026)
390
operational private FM channels in 120 cities, March 2026
TRAI, Indian Telecom Services Performance Indicator Report, January-March 2026 (Press Release 76/2026, 22 June 2026)
1,092.79 m
internet subscriptions, end of March 2026
TRAI, Indian Telecom Services Performance Indicator Report, January-March 2026 (Press Release 76/2026, 22 June 2026)
Subscriptions count connections, and one person can hold several, so the internet figure is larger than the number of people online. The same PIB backgrounder notes that the Press Sewa Portal, which digitised periodical registration under the Press and Registration of Periodicals Act 2023, onboarded 40,000 publishers in six months.
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The regulators a communicator meets
No single regulator covers Indian media. Print, broadcasting, cable, radio and online news each sit under different laws and bodies, and a communicator who works across formats deals with several of them.
MediumMain law or instrumentBody
Newspapers and periodicalsPress and Registration of Periodicals Act 2023Press Registrar General of India (PRGI, formerly RNI)
Press ethicsPress Council Act 1978Press Council of India (PCI)
Cable TV contentCable Television Networks (Regulation) Act 1995, s5 programme codeMinistry of Information and Broadcasting (MIB)
Tariffs, carriage, telecomTRAI Act 1997Telecom Regulatory Authority of India
Public broadcastingPrasar Bharati (Broadcasting Corporation of India) Act 1990Prasar Bharati (Akashvani, Doordarshan)
Online platforms and digital newsIT Act 2000; IT Rules 2021MeitY; MIB for digital news publishers
Sources: PIB National Press Day 2025 backgrounder (PRGI and PCI); Cable Television Networks (Regulation) Act 1995, s5; IT Rules 2021, Part III and Appendix.
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Who owns India's media: the Media Ownership Monitor
The best systematic study of ownership is the Media Ownership Monitor India, carried out by Reporters Without Borders (RSF) and the Delhi-based DataLEADS from November 2018 to May 2019. It analysed 58 leading outlets with the largest audience shares across print, television, radio and online. Its headline finding: ownership looks plural at the national level and is highly concentrated once you look at regional language markets.
Hindi print
Four outlets, Dainik Jagran, Hindustan, Amar Ujala and Dainik Bhaskar, captured 76.45% of readership share in the national Hindi language market.
Regional print
In each regional language segment studied, the top two newspapers held more than half of readership. Eenadu and Sakshi together reached 71.13% of audiences in the Telugu market.
Source: RSF and DataLEADS, Media Ownership Monitor India, research November 2018 to May 2019 (rsf.org). The figures describe the market at the time of the study and have not been updated by the project since.
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Why ownership concentration matters to a communicator
A concentrated regional market changes the practical work. If two newspapers reach most readers of a language, their editors' interests, owners' business links and political ties shape what gets covered in that state. The Media Ownership Monitor described the laws on media concentration as 'largely incoherent, unsystematic, insufficient and largely ineffective', and rated audience concentration a high risk, noting among other things that television audience data come from an industry-led body, BARC.
Practical consequences
  • A story the dominant paper declines may not run anywhere in that language
  • Owners with business interests in mining, real estate or politics may avoid stories that touch them
  • Local reporters, often poorly paid stringers, may depend on the goodwill of officials you are criticising
What practitioners do
  • Map who owns the main outlets in your state before a launch
  • Build relationships with more than one outlet per language
  • Use owned channels and community media so that a single editor's decision is never the only route
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Where media revenue comes from, and why it matters
Most Indian news outlets depend on advertising, and a large share of it comes from governments. RSF's 2026 India profile notes that the media are funded mainly by advertising revenue, of which the government is the main source. The Media Ownership Monitor rated political control over media funding as a high risk. When a state government is a newspaper's largest advertiser, criticism of that government's schemes carries a commercial cost for the paper.
What this means for evidence
A study critical of a flagship state scheme may be harder to place in outlets that carry heavy state advertising. That is a reason to brief several outlets and to publish the full study on your own site the same day.
What this means for you
Do not offer paid placement or 'advertorial' in exchange for coverage. Paid content presented as news misleads readers, and the Press Council's Norm 2 says advertisements must be clearly distinguishable from news content; Norm 29 deals with paid news.
Sources: RSF India country page, 2026 (economic context); Media Ownership Monitor India, findings page (indicator ratings); PCI Norms of Journalistic Conduct 2022.
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A media system in many languages
India's media market is a set of language markets. The 2011 Census grouped 19,569 raw mother tongue returns into 121 languages, 22 of them in the Eighth Schedule. Hindi was returned by 43.63% of the population, Bengali by 8.03%, Marathi by 6.86%, Telugu by 6.70%, Tamil by 5.70%, Gujarati by 4.58% and Urdu by 4.19%. English-language media reach a small, influential slice of this audience.
Speakers as share of population, largest scheduled languages, Census 2011 (%)
Census of India 2011, Paper 1 of 2018, Language (C-16), Statement 4
These are the most recent published language figures; the next Census has a reference date of 1 March 2027. Release translations the same day as the English version, or the regional press will report someone else's summary of your work.
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English-language coverage reaches a narrow public
Many development organisations judge a launch by whether it appeared in two or three English national dailies. Those papers matter for national policy circles, funders and the diplomatic community. They are a narrow window onto the public. A study about a district's health system that appears only in English will rarely be read by the district's health staff, its legislators or the families concerned.
English national press
  • Read by central officials, judges, funders, academics
  • Sets the frame for national debate
  • Small share of total readership
Language press and broadcast
  • Read and heard by state and district officials, legislators, families
  • Often closer to the people your programme serves
  • Needs translated materials and spokespeople who speak the language
Budget for translation and for a spokesperson in each language you need. A translated two-page summary is cheaper than any amount of advertising and lands where decisions about your programme are made.
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Media systems across South Asia differ, and so does the risk
Neighbouring countries share many features: large state broadcasters, a commercial press, rapid growth in mobile internet. They differ in the legal and political risks journalists face. RSF's 2026 country profiles note, for example, that Pakistan's Prevention of Electronic Crimes Act 2016 was strengthened by amendments in 2025; that Bangladesh's Cyber Security Act was introduced months before the January 2024 election as a copy of the earlier Digital Security Act; that Nepal's Public Service Broadcasting Act 2024 merged Radio Nepal and Nepal Television; and that Sri Lanka's 1973 Press Council law lets the president name most of the Council's members.
For regional programmes
A press strategy that works in Kathmandu may expose a partner in Dhaka or Lahore to legal risk. Ask local partners what the current law allows, and let them decide whether to be quoted.
Source
RSF country pages for Pakistan, Bangladesh, Nepal and Sri Lanka, legal framework sections, consulted October 2026.
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03
Section Three
Broadcast, radio and community media
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Akashvani and Doordarshan: reach that nothing else matches
Prasar Bharati runs Akashvani (All India Radio) and Doordarshan. For a development communicator, the public broadcaster matters because its signal reaches places and people that commercial media and the internet still miss, and because it broadcasts in many languages and dialects.
98%
population covered by Akashvani's transmitters (90% of area)
Prasar Bharati Annual Report 2024-25 (figures as on 31 March 2025)
591
Akashvani broadcasting centres; 755 transmitters
Prasar Bharati Annual Report 2024-25 (figures as on 31 March 2025)
23 + 181
languages and dialects in which Akashvani broadcasts
Prasar Bharati Annual Report 2024-25 (figures as on 31 March 2025)
381
channels on DD FreeDish in 2025, incl. 265 educational
Prasar Bharati Annual Report 2024-25 (figures as on 31 March 2025)
At Independence, the same report notes, six radio stations covered 11% of the population. DD FreeDish is a free-to-air satellite service that needs no monthly subscription, so it reaches households that do not pay for cable or pay DTH.
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Only the public broadcaster may originate radio news
Radio in India is split into three tiers: public service radio (Akashvani), commercial FM, and community radio. The rules on news differ sharply between them. The Media Ownership Monitor described a state monopoly on radio news: private FM stations may broadcast music and entertainment but may not produce their own news and current affairs. The 2024 community radio guidelines likewise bar stations from broadcasting news and current affairs except content sourced from Akashvani, in its original form or translated.
What it means for a launch
A private FM station can run a public service announcement or an interview framed as information, but you should not expect it to carry a news story about your study. Akashvani's regional news units can.
Community radio
A community station can discuss your programme in a phone-in, a drama or a local talk show, provided the programme is not news and current affairs or political in nature. Read the category list in the guidelines.
Sources: RSF and DataLEADS, Media Ownership Monitor India (2019); MIB, Revised Policy Guidelines for setting up Community Radio Stations in India, 13 February 2024, para on content (g).
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Community radio: a third tier built for local voice
India approved a community radio policy in December 2002, open at first only to established educational institutions. The policy was reconsidered in 2006 to admit non-profit organisations such as civil society and voluntary groups, and amended in 2017, 2018, 2022 and February 2024. The first station was inaugurated on 1 February 2004, according to a PIB backgrounder for World Radio Day 2026.
Rule in the 2024 guidelinesWhat it says
Who may applyA not-for-profit legal entity with at least three years of service to the local community
Local contentAt least 50% of content generated with the participation of the local community
Range5-10 km, with a transmitter of up to 100 W ERP (up to 250 W on proven need)
AdvertisingLimited local advertising, capped at 12 minutes per hour of broadcast
NewsOnly Akashvani news, unedited or faithfully translated
Source: MIB, Revised Policy Guidelines for setting up Community Radio Stations in India, 13 February 2024; PIB, World Radio Day 2026 backgrounder, 12 February 2026.
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Counting community radio stations: two official numbers
Official counts of community radio stations differ depending on the source and the date. A PIB backgrounder published on 12 February 2026 said India had 528 community radio stations. TRAI's performance indicator report for January-March 2026 says 564 community radio stations were operational on 31 March 2026. The gap may reflect new stations, a difference between licensed and operational stations, or the date each count was taken.
528
community radio stations, PIB figure, February 2026
PIB, World Radio Day 2026 backgrounder, 12 Feb 2026
564
operational community radio stations, 31 March 2026
TRAI, Indian Telecom Services Performance Indicator Report, January-March 2026 (Press Release 76/2026, 22 June 2026)
A practical rule for any statistic you publish: name the source and the date, and if two official sources disagree, say which one you used and why. Readers trust a communicator who shows the seams.
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Working with a community radio station well
Community radio stations are run by local organisations, often with a few paid staff and volunteers. They broadcast in local languages and dialects, and their audiences know the presenters. That makes them well suited to explaining entitlements, carrying farmers' or women's voices, and discussing a programme with the people it serves. It also means they are easily overloaded by NGOs that want free airtime.
Do
  • Offer content the station's community wants, in its language and format
  • Bring local people to speak alongside your staff
  • Respect the station's editorial control and its programme code
  • Pay for production costs where you are asking for a series
Avoid
  • Sending a press release and expecting it to be read out
  • Asking the station to carry political messaging or news
  • Recording community members without informed consent
  • Treating the station as a free advertising slot
Source for the editorial limits: MIB community radio guidelines, 2024 (programme and advertising code, ban on news and current affairs other than Akashvani's).
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Early lessons from India's broadcasting experiments
India has a long record of using broadcasting for development, and the early experiments still shape debate. The Satellite Instructional Television Experiment (SITE) of 1975-76 used NASA's ATS-6 satellite to carry development programmes to around 2,400 villages in six states, reaching about 200,000 people, according to ISRO. It was followed by the Kheda Communications Project in Gujarat, which ISRO describes as a field laboratory for need-based and locale-specific programming.
What SITE tested
Whether centrally produced television could carry messages on agriculture, health and family planning to rural audiences at scale. ISRO also credits SITE with training 50,000 primary school science teachers in a year.
What Kheda added
ISRO describes the Kheda Communications Project as a field laboratory for need-based and locale-specific programme transmission in Kheda district, Gujarat: content shaped around one district's problems.
The shift from SITE to Kheda mirrors the shift in development communication theory covered in Section 07: from broadcasting messages to people towards producing them with people. Source: ISRO, Genesis page (isro.gov.in).
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Television: pay channels, free channels and the decline of pay DTH
Television remains a mass medium, but how households receive it is changing. TRAI reports that of 908 permitted satellite channels available for downlinking in India, 342 were pay channels on 31 March 2026 and the remaining 566 were treated as free-to-air. Pay DTH active subscribers fell from 50.99 million at the end of December 2025 to 49.05 million at the end of March 2026, not counting DD FreeDish.
Indicator, IndiaFigureDate
Private satellite TV channels permitted by MIB91731 March 2026
Satellite pay TV channels342 (238 SD, 104 HD)31 March 2026
Pay DTH active subscribers49.05 million31 March 2026
DD FreeDish channels381, including 265 educational2025
Sources: TRAI, Indian Telecom Services Performance Indicator Report, January-March 2026 (Press Release 76/2026, 22 June 2026); Prasar Bharati Annual Report 2024-25 (figures as on 31 March 2025). For a programme, the practical point is that free satellite television and public broadcasting reach households that neither pay for television nor use much mobile data.
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04
Section Four
Platforms, messaging apps and misinformation
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Video platforms and messaging apps lead for online news users
The Reuters Institute's Digital News Report surveys online news users each year. Its India sample is mainly English-speaking and online, which the Institute itself describes as a small subset of a larger and more diverse media market. Read the figures as a picture of urban, connected, English-using audiences, which are also the audiences most policy-makers belong to.
Share of respondents using each platform for news, India, 2025 (%)
Reuters Institute Digital News Report 2025, India page (reutersinstitute.politics.ox.ac.uk)
The 2026 report puts YouTube's share at around 58%. It also notes the popularity of news creators on YouTube among its respondents. For a communicator, a ten-minute explainer by a trusted creator may reach more of this audience than a newspaper article, and it will be judged on different terms.
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Trust in news is low and uneven across brands
The 2026 Digital News Report found overall trust in news in India at 39%, eighteenth of 48 markets, after a fall of four percentage points. At brand level, legacy print publishers and public broadcasters kept relatively high trust. The 2025 report added that brands seen as either extremely critical or extremely uncritical of people in power tend to score lower in a polarised environment.
39%
overall trust in news, India, 2026
Reuters Institute Digital News Report 2026, India page
18 / 48
India's position among markets surveyed, 2026
Reuters Institute Digital News Report 2026, India page
-4 pp
change in overall trust from the previous year
Reuters Institute Digital News Report 2026, India page
Why it matters
Coverage in a low-trust outlet may persuade few people outside its existing audience, and may make your work look partisan to everyone else.
What to do
Aim for outlets trusted across political lines, publish your data and method so readers can check, and correct errors in the open.
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Messaging apps work differently from public media
On a newspaper website or a public social media feed, a false claim and its correction sit in the same public space. In a messaging app they do not. Messages travel through private and group chats, often end-to-end encrypted, and are trusted because of who forwarded them: a relative, a caste or village group, a colleague. A correction published elsewhere may never reach the groups where the claim travelled.
FeaturePublic platformMessaging app
VisibilityPosts are public and searchableContent sits in private chats
Trust signalBrand, account, follower countThe person who forwarded it
CorrectionCan be attached to the originalHas to travel the same chain
MonitoringPossible with public toolsOnly through members who share content
Design for this. Make the true version easy to forward: short, in the local language, with a source the group already trusts, ideally as a voice note or image card.
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WhatsApp misinformation and mob violence: the LSE study
The most cited Indian study on messaging-app misinformation is WhatsApp Vigilantes by Shakuntala Banaji and Ram Bhat, with Anushi Agarwal, Nihal Passanha and Mukti Sadhana Pravin, published by the London School of Economics in 2019. It examined how misinformation circulated on WhatsApp connects to lynchings and vigilante violence in India.
Method
Fieldwork in Madhya Pradesh, Uttar Pradesh, Karnataka and Maharashtra in 2019. About 275 WhatsApp users reached through 65 in-depth interviews, 16 focus groups and 10 expert interviews, and more than 1,000 pieces of content shared voluntarily by respondents.
Scope
Users in metropolises, medium-sized cities, district headquarters, small towns and villages, with expert interviews in fact-checking, law enforcement, academia, NGOs and journalism.
Source: Banaji, S. and Bhat, R. et al. (2019), WhatsApp Vigilantes: An exploration of citizen reception and circulation of WhatsApp misinformation linked to mob violence in India, LSE Department of Media and Communications.
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Prejudice drove the sharing more than digital illiteracy
The study's central finding challenges a common assumption in development programmes: that people forward false messages because they cannot tell true from false. The authors found prejudice and ideology to be the larger driver, and they also found that sharing patterns followed caste, religion and gender. In their words:
In a majority of instances, misinformation and disinformation which contributes to the formation of mobs that engage in lynching and other discriminatory violence appears to be spread largely for reasons of prejudice and ideology rather than out of ignorance or digital illiteracy.
Banaji and Bhat et al., WhatsApp Vigilantes, LSE, 2019, executive summary
Implication for programmes
Digital literacy training alone will not stop hateful misinformation. The authors call for critical media literacy that emphasises constitutional values and human rights.
Other recommendations
Easier in-app reporting and tracking, clearer penalties for sharing misinformation, and joint action by platforms, governments, civil society and users.
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When misinformation targets your programme
Sooner or later a false claim will circulate about a programme: that a vaccine drive is a sterilisation scheme, that a survey is collecting data to take away ration cards, that a women's group is a front for conversion. The response that works is fast, local and specific, and it comes from people the community already trusts.
01
DETECT: field staff and partners report claims they hear
→
02
ASSESS: how far has it spread, who believes it, what harm can it do
→
03
RESPOND: a short, forwardable correction from a trusted local voice
→
04
FOLLOW UP: answer questions in person, record what changed
Write the correction well
Lead with the accurate fact, give the source, explain briefly why the false claim is wrong, and end with what people can do. Avoid repeating the false claim in the headline or image.
Do not
Argue with individuals in large groups, mock people who believed the claim, or issue a long denial in English when the rumour is circulating in Bhojpuri.
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Plan for the internet being switched off
South Asia has some of the world's most frequent internet shutdowns. Access Now's #KeepItOn report, released on 31 March 2026, recorded at least 313 shutdowns in 52 countries in 2025, of which 195 were in 11 Asia-Pacific countries. A campaign that depends on mobile data can go dark in a district during protests, exams or elections.
Internet shutdowns recorded in 2025, selected countries
Access Now and #KeepItOn coalition, Rising repression meets global resistance: Internet shutdowns in 2025, press release 31 March 2026
Myanmar's figure is 'at least 95'. The same release notes that in Bangladesh sustained advocacy led to proposed legislation to prohibit shutdowns altogether. Keep an offline route for every critical message: radio, printed material, frontline workers.
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05
Section Five
Press freedom and the Constitution
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Press freedom in South Asia: RSF's 2026 rankings
Reporters Without Borders publishes the World Press Freedom Index each year, ranking 180 countries and territories. Every major South Asian country except Nepal sits in the lower part of the table, and India fell six places.
CountryRank 2026 (of 180)Score 2026Rank 2025RSF category 2026
Nepal8754.8090Difficult
Sri Lanka13440.77139Difficult
Bangladesh15233.05149Very serious
Pakistan15332.61158Very serious
India15731.96151Very serious
Source: RSF World Press Freedom Index 2026 and 2025, country pages (rsf.org). Categories follow RSF's score bands: below 40 is 'very serious', 40 to 55 'difficult'. India's 2025 score was 32.96.
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What the RSF index measures and what it does not
RSF scores each country on five contextual indicators: political context, legal framework, economic context, sociocultural context and safety. The score combines a quantitative tally of abuses against journalists and media with a qualitative analysis based on answers from press freedom specialists (journalists, researchers, academics and human rights defenders) to a questionnaire available in 25 languages.
Use it for
A comparable, annually updated signal of the environment journalists and media face, and its direction of travel. It is useful for risk assessment before a regional campaign.
Be careful
Part of the score rests on expert perceptions, and a few points of score can move a country many places. Cite the indicator and its method alongside any rank, and treat small moves in rank with caution.
Source: RSF, methodology used for compiling the World Press Freedom Index 2026 (rsf.org). When you cite an index in your own reports, name the edition, the method and the date, as you would for a survey.
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The press is free because speech is free
The Indian Constitution has no separate clause on the press. Article 19(1)(a) guarantees all citizens the right to freedom of speech and expression, and the Supreme Court has read freedom of the press into it. RSF's India profile makes the same point: press freedom is not mentioned as such, but is protected through the right to free expression.
Freedom of speech and of the press lay at the foundation of all democratic organisations, for without free political discussion no public education, so essential for the proper functioning of the processes of popular government, is possible.
Romesh Thappar v State of Madras, decided 26 May 1950, 1950 SCR 594, AIR 1950 SC 124 (Patanjali Sastri J)
The case concerned a ban on the entry and circulation in Madras of Cross Roads, a weekly printed in Bombay. The Court struck the ban down because the restriction then permitted by Article 19(2) did not extend to the public safety and public order grounds the state relied on.
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The eight grounds on which speech may be restricted
Article 19(2) lets the state impose reasonable restrictions on free speech, but only in the interests of listed grounds. Parliament widened the clause soon after Romesh Thappar: the Constitution (First Amendment) Act of 18 June 1951 added friendly relations with foreign States, public order and incitement to an offence. Sovereignty and integrity of India were added later.
The grounds today
  • Sovereignty and integrity of India
  • Security of the State
  • Friendly relations with foreign States
  • Public order
  • Decency or morality
  • Contempt of court
  • Defamation
  • Incitement to an offence
What 'reasonable' requires
A restriction must fall within one of the grounds, have a close link to it, and be proportionate. In Anuradha Bhasin (2020) the Supreme Court applied the test of proportionality to internet suspensions. Any law that limits what you publish has to pass these tests, and courts have struck down several that did not.
Sources: Constitution of India, Article 19(2), current text; Constitution (First Amendment) Act 1951, s3.
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Shreya Singhal: the end of section 66A
Section 66A of the Information Technology Act 2000 punished sending 'grossly offensive' or 'menacing' messages, or information known to be false, for the purpose of causing annoyance or inconvenience. It was used to arrest people over social media posts. On 24 March 2015, in Shreya Singhal v Union of India (AIR 2015 SC 1523), the Supreme Court struck it down in its entirety as violating Article 19(1)(a) and not saved by Article 19(2).
ProvisionHolding
IT Act s66AStruck down in its entirety
IT Act s69A and the 2009 Blocking RulesUpheld as constitutionally valid
IT Act s79 (intermediary safe harbour)Valid, with s79(3)(b) read down to actual knowledge from a court order or government notification
There are three concepts which are fundamental in understanding the reach of this most basic of human rights. The first is discussion, the second is advocacy, and the third is incitement.
Shreya Singhal v Union of India, 24 March 2015, para 13
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Anuradha Bhasin: internet speech and shutdown orders
After communications were suspended in Jammu and Kashmir on 4 August 2019, the executive editor of the Kashmir Times challenged the restrictions. On 10 January 2020, in Anuradha Bhasin v Union of India (AIR 2020 SC 1308), the Supreme Court declared that freedom of speech and the freedom to practise a profession or carry on a business over the internet enjoy constitutional protection under Articles 19(1)(a) and 19(1)(g).
Directions
  • Publish all orders suspending telecom services, so they can be challenged
  • Indefinite suspension of internet is impermissible under the 2017 Suspension Rules
  • Suspension is for a temporary duration only
  • Orders must be proportionate and are subject to judicial review
Why it matters to communicators
If your programme or partner relies on mobile data in an area under a suspension order, the order should be public. Ask for it. Its duration and stated reasons are what you would rely on in any challenge or advocacy.
Source: Anuradha Bhasin v Union of India, 10 January 2020, operative directions; Temporary Suspension of Telecom Services (Public Emergency or Public Service) Rules 2017.
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Criminal defamation survived constitutional challenge
Unlike some democracies, India keeps defamation as a crime as well as a civil wrong. In Subramanian Swamy v Union of India, decided on 13 May 2016, a bench of Justices Dipak Misra and Prafulla C. Pant upheld the constitutional validity of sections 499 and 500 of the Indian Penal Code and section 199 of the Code of Criminal Procedure. The Court treated reputation as part of the right to life under Article 21, to be balanced against free speech.
Then
IPC ss 499-500 defined and punished defamation; CrPC s199 required a complaint by the person aggrieved.
Now
The Bharatiya Nyaya Sanhita 2023 carries the offence in s356, and the Bharatiya Nagarik Suraksha Sanhita 2023 carries the complaint rule in s222. Section 06 reads both.
For an NGO, a defamation complaint can be filed in a court far from your office, by an official or company you criticised. Legal cost and time are the real penalty. Check facts and wording before publication, every time.
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Journalists face real danger, and partners share it
Press freedom rankings rest partly on violence against journalists. RSF's 2026 India profile states that with an average of two to three journalists killed because of their work every year, India is one of the world's most dangerous countries for media professionals. Local reporters and stringers who cover land, mining, sand, elections or caste violence are the most exposed.
Your duty of care
If a journalist relies on your data, your field staff or your community contacts, your choices affect their safety and your partners' safety. Do not put a source's name or village in a story without their informed agreement.
Practical steps
Agree how sources will be described before an interview, store contact lists securely, and have a plan for what you will do if a journalist or community member who spoke to you is threatened.
Source: RSF India country page (safety indicator), consulted October 2026.
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06
Section Six
The legal frame for communicators
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Eight legal risks every communicator should know
Most communicators will never be sued or prosecuted. Those who are usually walked into one of a small number of well-known traps. This table maps them to the law and to the later slides that explain each one.
RiskMain law (India)Typical trigger
DefamationBNS 2023 s356; BNSS 2023 s222Naming an official or company with an unproven allegation
Identifying a rape or child victimBNS s72; JJ Act 2015 s74; POCSO 2012 s23A photograph, village name or school in a case study
Online content rulesIT Act 2000; IT Rules 2021Digital news content, platform takedown orders
Broadcast contentCable TV Networks (Regulation) Act 1995, s5A TV spot breaching the programme code
CopyrightCopyright Act 1957, ss 17, 52Using a photograph you did not commission or license
Personal dataDPDP Act 2023 (duties from 13 May 2027)Publishing identifiable data or photos without consent
Election periodRP Act 1951, ss 126, 126A, 127ACampaign-like messaging close to polls
Contempt of courtContempt of Courts Act 1971Commenting on pending cases in a way that prejudges them
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BNS section 356: what counts as defamation
Section 356(1) of the Bharatiya Nyaya Sanhita 2023 says that whoever, by words spoken or intended to be read, or by signs or visible representations, makes or publishes any imputation concerning any person, intending to harm or knowing or having reason to believe that it will harm that person's reputation, is said to defame that person, except in the excepted cases. Section 356(2) makes it punishable with simple imprisonment of up to two years, or fine, or both, or community service.
Who can be defamed
Explanation 2 says it may amount to defamation to make an imputation concerning a company or an association or collection of persons. A report criticising a named contractor or hospital chain is within reach.
Who can complain
BNSS s222(1): no court takes cognizance except on a complaint by a person aggrieved. That is why complaints are often filed far from the publisher, wherever the complainant chooses.
Sources: Bharatiya Nyaya Sanhita 2023, s356 (MHA official text); Bharatiya Nagarik Suraksha Sanhita 2023, s222. The BNS replaced the Indian Penal Code, whose ss 499-500 carried the same offence.
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The exceptions a careful communicator relies on
Section 356 lists ten exceptions. Four matter most to development communicators, because they protect accurate reporting of evidence and fair criticism of public action. Each depends on facts you can prove and good faith you can show, so keep your notes, data and drafts.
ExceptionWhat it protectsWhat you need
1. Truth for public goodA true imputation that it is for the public good to publishEvidence of truth; a public interest reason
2 and 3. Public conductGood faith opinion on the public conduct of a public servant or any person touching a public questionOpinion tied to the public conduct in question
4. Court reportsA substantially true report of the proceedings of a courtAccurate reporting of what was said and decided
9. Protection of interestsA good faith imputation made to protect someone's interests or for the public goodCare in checking; limited circulation where possible
A rule of thumb: describe what the data show, attribute every allegation to its source, give the person or body criticised a chance to respond before publication, and print their response. Source: BNS 2023, s356, Exceptions 1-10.
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Digital news publishers and the IT Rules 2021
The Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021 were notified as G.S.R. 139(E) on 25 February 2021. Part III applies a Code of Ethics to publishers of news and current affairs content online. The Code, in the Appendix, incorporates the Press Council of India's Norms of Journalistic Conduct and the Programme Code under section 5 of the Cable Television Networks (Regulation) Act 1995.
01
LEVEL I: self-regulation by the publisher (grievance decided within 15 days)
→
02
LEVEL II: self-regulating body of publishers
→
03
LEVEL III: oversight mechanism of the Central Government
Under challenge
On 14 August 2021 the Bombay High Court stayed Rule 9(1) and 9(3), which require adherence to the Code of Ethics, in a petition by the digital portal The Leaflet (Bar and Bench, 14 August 2021). Check the current position before relying on these rules.
Does it apply to you
An NGO's website is not usually a news publisher. If your organisation runs a news portal or regular current affairs video channel, take advice on whether Part III applies.
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The 2023 fact check unit amendment and Kunal Kamra
On 6 April 2023 the government amended Rule 3(1)(b)(v) of the IT Rules so that intermediaries had to make reasonable efforts against content which, in respect of any business of the Central Government, is identified as fake, false or misleading by a fact check unit notified by the Ministry. The satirist Kunal Kamra and others challenged it in the Bombay High Court.
01
31 Jan 2024: split verdict (Patel J strikes down, Gokhale J upholds)
→
02
20 Mar 2024: Union notifies PIB's unit as the fact check unit
→
03
21 Mar 2024: Supreme Court stays that notification
→
04
20 Sep 2024: tie-breaker Chandurkar J agrees with Patel J
→
05
26 Sep 2024: Division Bench strikes the amendment down by majority
Chandurkar J found the amended rule violative of Articles 14, 19(1)(a) and 19(1)(g), ultra vires the IT Act, vague in the phrase 'fake or false or misleading', and failing the test of proportionality (Bombay High Court, final judgment of 26 September 2024, quoting his opinion). The Union's appeal was listed in the Supreme Court on 10 March 2026, which issued notice and declined to stay the High Court's judgment (Internet Freedom Foundation, 11 March 2026; the notice was also reported by India Today, 10 March 2026). Check its current status before relying on it.
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The Press Council's Norms of Journalistic Conduct
The Press Council of India is a statutory body under the Press Council Act 1978, set up to preserve press freedom and improve standards. It publishes Norms of Journalistic Conduct, last revised as a 2022 edition. They set the standard for newspapers, and through the IT Rules Appendix they are also the reference for digital news publishers. They are a useful checklist for any organisation that publishes.
Norm (2022 edition)What it requires
9. CorrectionsPublish a correction promptly and with due prominence, with apology or regret in serious lapses
34. Pre-publication verificationCheck imputations against a citizen with the person concerned and carry their version
41. Right of replyPublish the reply of a person or body criticised
42. Right to privacyNo names or photographs of victims of rape, abduction or sexual assault on children
39(b). Reporting suicideNo method, no location details, no sensational headlines, no photographs
Sources: Press Council of India, Norms of Journalistic Conduct, 2022 edition; PIB National Press Day 2025 backgrounder (PCI's statutory basis).
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Television content and election-period rules
Two sets of rules catch development communicators by surprise. The first governs television. Section 5 of the Cable Television Networks (Regulation) Act 1995 says no person shall transmit or re-transmit a programme through a cable service unless it conforms to the prescribed programme code; section 20 lets the Central Government prohibit a cable network's operation in the public interest. A public service spot is a programme too.
Representation of the People Act 1951
  • s126: no display of election matter by television or similar apparatus in a polling area during the 48 hours ending with the close of poll
  • s126A: no publication of exit poll results during the period the Election Commission notifies
  • s127A: every election pamphlet or poster must carry the printer's and publisher's names and addresses
Practical rule
Pause campaign-style communication on voting, entitlements or schemes in the days before polling in an area, and avoid anything that could read as support for a party or candidate. Check the Election Commission's current Model Code instructions for the election in question.
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Who owns the photograph, and when you may quote
Section 17 of the Copyright Act 1957 makes the author the first owner of copyright, with exceptions. Under s17(b), when a photograph is taken for valuable consideration at the instance of any person, that person is the first owner unless there is an agreement to the contrary. Section 52(1)(a) allows fair dealing with a work for private or personal use including research, for criticism or review, and for reporting current events and current affairs.
Commissioned work
If you pay a photographer to cover your programme, you will usually own the copyright unless the contract says otherwise. Write the contract anyway: it should also settle credit, reuse by the photographer, and how consent of the people photographed was obtained.
Other people's work
Fair dealing covers quoting a report to review it or a news photograph to report on events. It does not cover lifting a stock image or a journalist's photograph for your fundraising brochure.
Sources: Copyright Act 1957, s17 and s52(1)(a) (text as amended).
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The DPDP Act: what is in force and what is coming
The Digital Personal Data Protection Act 2023 commences in stages under G.S.R. 843(E) of 13 November 2025, with the DPDP Rules 2025 (G.S.R. 846(E)) following the same phasing. As of October 2026, the definitions, the Data Protection Board (ss 18-26) and s44(3), which amends RTI Act s8(1)(j), are in force. Section 6(9) and s27(1)(d) follow on 13 November 2026.
ProvisionCommencement
Definitions, Data Protection Board (ss 18-26), s44(3)13 November 2025 (in force)
s6(9) and s27(1)(d)13 November 2026
Duties and rights (ss 3-17, incl. s9 on children and s17 exemptions such as s17(2)(b) for research)13 May 2027
Penalties (ss 27-34)13 May 2027
For communicators: the consent duties do not apply yet, but programmes running into 2027 should already treat photographs, testimonies, mailing lists and WhatsApp groups as personal data and record consent. The Data Protection & the DPDP Act deck covers the detail.
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07
Section Seven
Communication for development: theory and critique
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The modernisation model: media as a multiplier
Communication for development (often shortened to C4D) began as an applied field in the 1950s and 1960s, within modernisation theory. Two books defined it. Daniel Lerner's The Passing of Traditional Society: Modernizing the Middle East (Free Press, 1958) tied the spread of mass media to the modernisation of 'traditional' societies. Wilbur Schramm's Mass Media and National Development: The Role of Information in the Developing Countries (Stanford University Press and UNESCO, 1964) examined the part mass media could play in economic and social development in developing countries.
Communication for development
The planned use of communication (media, interpersonal channels, participatory processes) to support social and economic change, from informing people about services to enabling communities to shape the decisions that affect them.
The core assumption
Information flows from experts and the state to the public. More media exposure leads to new attitudes, which lead to new behaviour.
Where India fits
SITE (1975-76) was designed in this spirit: centrally produced programmes on farming, health and family planning beamed to villages.
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Diffusion of innovations: how practices spread
A second strand, associated above all with Everett Rogers, studied how new practices spread through a social system: through mass media to early adopters, then through interpersonal networks to everyone else. The flow below is a simplified sequence. The idea explains why a farmer is more likely to adopt a seed variety after a neighbour has used it than after hearing a radio advertisement.
01
AWARENESS: media tells people a practice exists
→
02
INTEREST: people seek out more information
→
03
TRIAL: early adopters try it
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04
ADOPTION: neighbours copy what they see working
What still holds
Interpersonal channels and trusted local adopters matter more than media alone for practice change. Community health workers and self-help groups carry messages further than posters.
What it missed
Why some people cannot adopt even when persuaded: they lack land, credit, time or power within the household. The model tended to blame 'laggards' for structural barriers.
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Rogers and the decline of the dominant model
By the 1970s the modernisation model was under attack, including from its own authors. In April 1976 Everett Rogers edited a special issue of the journal Communication Research on new perspectives in communication and development. His own article in it, 'Communication and Development: The Passing of the Dominant Paradigm' (vol 3, no 2, pp 213-240), describes the dominant model, the factors behind its decline in intellectual circles after about 1970, and the emerging alternatives.
CriticismWhat it meant in practice
Top-downMessages designed in capitals, for audiences never consulted
Deficit viewPoor people treated as lacking information, when they lacked resources or power
Blind to structureLand, caste, gender and class barriers left out of the analysis
Pro-innovation biasThe new practice assumed good; harms and local knowledge ignored
Media-centricExposure counted as success, whatever happened afterwards
The critique carried weight because Rogers had popularised the diffusion model himself, in Diffusion of Innovations (Free Press, 1962). His article set out the model, the factors behind its decline and the alternatives then emerging, which the next slides follow.
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Paulo Freire and the turn to dialogue
The Brazilian educator Paulo Freire's Pedagogy of the Oppressed was first published in 1970, in English by Herder and Herder in New York and in Spanish in Montevideo. Freire called conventional teaching the 'banking' model, in which the teacher deposits knowledge into passive students. He argued for education through dialogue, in which people examine their own situation, name its causes and act on it together.
Banking model in communication
  • Experts decide the message
  • Audiences receive and are expected to comply
  • Success means people repeat the message
Dialogic model
  • Communities define the problem with you
  • Communication is a conversation that changes both sides
  • Success means people act on their own analysis, including against the programme
Freire's influence runs through adult literacy campaigns, community radio, participatory video and participatory research across South Asia. See the Participatory Methods deck for the research side.
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Participatory communication in practice
Participatory communication puts the production of media, as well as its reception, in the hands of the people a programme serves. In South Asia it takes familiar forms: community radio run by local organisations; the Kheda Communications Project's locale-specific programming; participatory video; women's groups producing their own audio; street theatre devised with the audience.
DimensionDiffusion approachParticipatory approach
Who defines the problemExperts and agenciesCommunities, with outside support
DirectionOne-way, centre to peripheryHorizontal and two-way
Media usedMass media campaignsLocal, low-cost, community-owned media
Time scaleCampaign weeks or monthsLong-term processes
Success measureReach and recallVoice, collective action, decisions changed
Most real programmes combine both. A mass media campaign can tell people that a scheme exists; a participatory process can reveal why they still cannot use it.
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Four families of development communication today
The field now uses several labels, often overlapping. Knowing which one you are doing helps you choose methods and measures, and avoids promising a funder behaviour change from what is really a media relations exercise.
ApproachAimTypical toolsDeck to see
Social and behaviour change communicationChange individual and social practicesFormative research, interpersonal counselling, mass media dramaBehaviour Change Communication
Media advocacyChange a policy or institutional decisionNews coverage, op-eds, briefingsAdvocacy Basics
Research communicationGet evidence used by decision-makersBriefs, launches, data storiesThis deck
Participatory and community mediaGive communities voice and controlCommunity radio, video, theatreParticipatory Methods
All four need the same groundwork: a clear objective, a known audience, a message tested with that audience, a channel the audience uses and trusts, and a way to tell whether anything changed.
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Participation has its own failure modes
Participatory communication can fail too, and the failures are harder to see than a badly designed poster. Village meetings are dominated by those who already hold power. 'Community voice' in a donor report may be three quotations selected by programme staff. A community radio station licensed to an NGO may become the NGO's public relations channel.
Warning signs
  • The same few people speak at every meeting
  • Women, Dalit and Adivasi members appear only in photographs
  • Community-produced content never criticises the programme
  • Decisions were taken before the consultation began
Safeguards
  • Separate meetings for groups who will not speak in mixed settings
  • Pay people for their time and expertise
  • Publish what the community said, including criticism
  • Show what changed as a result, or explain why nothing did
The test of participation is whether the people consulted could change the plan. If they could not, call it consultation and report it as such.
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08
Section Eight
Writing for different audiences
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One finding, four audiences, four documents
A single study usually needs several written products, because the people who need it read differently. A district health officer needs to know what to do on Monday; a journalist needs a story with a new fact and a human face; a funder needs to know whether the money worked; a community needs to know what was found about them and what happens next.
ReaderWhat they needFormatLength guide
Official or legislatorThe decision the evidence supportsPolicy brief or noteTwo to four pages
JournalistNews, numbers, a person, a quotePress release and fact sheetOne page plus annexe
General publicWhat it means for them, in their languageExplainer, video, radio pieceShort
Community studiedWhat was found, what happens nextMeeting, poster, audio in local languageAs short as possible
Funder or peerMethod, results, limitsFull report and dataAs long as needed
Write the full report first, then the brief, then the release. Each shorter document should link to the longer one so readers can check.
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The anatomy of a press release
A press release is written in news style so that a journalist can lift sentences from it. It uses the inverted pyramid: the most important fact first, then supporting detail, then background. Journalists receive many releases a day and decide in a few seconds whether to read past the first paragraph.
01
HEADLINE: the finding, with a number, in plain words
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02
FIRST PARAGRAPH: who found what, where, when and why it matters
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03
SECOND PARAGRAPH: the strongest supporting evidence
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04
QUOTE: one spokesperson saying something worth quoting
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05
DETAIL AND METHOD: sample, dates, limits
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06
NOTES: contact, link to the study, embargo time
Good habits
One page. Date and place line. A named contact who will answer the phone. Numbers rounded sensibly with the source stated. The report shared as a link.
Common faults
A headline that names the organisation and not the finding, three paragraphs of background before the news, quotes from five dignitaries, and jargon such as 'capacity building' and 'convergence'.
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Illustrative press release: before and after
The example below is Illustrative: the organisation, study and figures are invented for teaching. It shows how the same content reads when it is organised around the finding.
Before
XYZ Foundation releases report on adolescent health. XYZ Foundation, working since 2004 for the upliftment of communities, in convergence with line departments, organised a state-level dissemination workshop on Tuesday in the gracious presence of dignitaries. The study covered various aspects of adolescent health and made several recommendations.
After
Two in five girls in surveyed blocks miss school during periods, study finds (Illustrative). A survey of 1,200 girls aged 12-17 in four blocks of a Bihar district found that 41% had missed at least one school day in the past month because of menstruation. Schools without a working girls' toilet reported twice the rate of absence. The study, by XYZ Foundation, recommends repairing toilets in the 63 schools it lists.
The 'after' version has a number, a place, a comparison, a cause the reader can picture and a specific ask. Every one of those must be true and checkable in your real release.
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Writing an opinion piece that an editor will accept
An op-ed is an argument signed by an author, published on a newspaper's opinion page or website. Editors accept pieces that are timely, make one clear argument, carry evidence the author is qualified to present, and are written for a general reader. Check each paper's submission guidelines for length and exclusivity; many ask that a piece is not offered elsewhere at the same time.
Structure that works
  • Hook: a news event, a date, a decision due soon
  • Argument: one sentence stating what should happen
  • Evidence: two or three facts, each with its source
  • Counter-argument: the strongest objection, answered
  • Close: the specific action and who should take it
Before you submit
  • Check that you may publish under your name, and in what capacity
  • Clear any data with its owner and any partner named
  • Disclose interests, such as funding from a party to the debate
  • Write a two-line pitch email with the argument in the first sentence
Time pieces to decisions: the budget, a parliamentary session, the anniversary of a scheme, the release of official data such as an NFHS round or a PLFS report.
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Explainers: answering the questions readers actually have
An explainer helps a reader understand an issue, a scheme or a dataset, without arguing a position. It suits development organisations well because it uses their expertise without asking an editor to publish advocacy. Good explainers are built from the reader's questions, in the order the reader would ask them.
Reader's questionWhat the answer needs
What is it?A plain definition in one or two sentences
Why now?The news hook or decision that makes it current
Who does it affect, and how many?Numbers with source and date
What does the evidence say?The main findings, with their limits
What are the arguments?Each side stated fairly
What happens next, and what can I do?Dates, entitlements, where to apply
Explainers work well as short videos, audio for community radio, illustrated WhatsApp cards and web pages. The same question list serves all of them.
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Writing a data story without misleading
A data story builds an argument around numbers. Development organisations make the same mistakes repeatedly: they report a percentage without its base, mix up percentages and percentage points, or present a provisional figure as final. Take women's internet use from NFHS-6 as a worked case.
Weak
'Internet use among women has risen by 93%.' Technically derivable (33.3 to 64.3 is a 93% relative rise) but it hides the level, and readers will think 93% of women are online.
Better
'Almost two in three women aged 15-49 have used the internet, up from one in three in 2019-21: a rise of 31 percentage points (NFHS-6, 2023-24, provisional). The gap with men remains: 80.5% of men have done so.'
  • State the level, the change and the comparison group
  • Say 'percentage points' for differences between percentages
  • Give the survey round, the years and whether figures are provisional
  • Show the rural-urban split when it changes the story (58.6% rural, 77.3% urban)
Source for all figures: NFHS-6 (2023-24) India Fact Sheet, MoHFW and IIPS, May 2026, provisional (read from the OpenCity mirror).
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Plain language rules for development writing
Development writing is full of words that mean something to insiders and nothing to anyone else. Journalists will not translate them for you; they will skip the release. Plain language is also a matter of respect for the people your programme serves, who should be able to read what is written about them.
Instead ofWriteWhy
BeneficiariesWomen farmers, students, familiesName the people
Capacity buildingTraining, mentoring, equipmentSay what was done
Convergence with line departmentsWorking with the health and education departmentsName the bodies
Significant improvementAttendance rose from 62% to 78%Give the numbers
Vulnerable populationsLandless households, people living alone over 60Be specific
Rs 2,50,00,000Rs 2.5 croreUse the unit readers use
Indian readers use lakh and crore. International readers do not. When writing for both, give the Indian unit and the equivalent in millions in brackets once.
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09
Section Nine
Working with journalists and platforms
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Understand the newsroom before you pitch to it
A news story passes through several people. Reporters cover beats such as health, education or the state legislature; desks and editors decide what runs and where; district stringers, often paid per story, feed regional editions. Deadlines are tight, staff are stretched, and a reporter may be covering three stories on the day your study is released.
What reporters need from you
  • A clear news angle in the first sentence
  • Data they can check, with the source
  • A spokesperson available on the day, in the right language
  • People affected who have agreed to speak
  • Photographs with consent and credits
What they do not want
  • Long PDFs with the news on page 40
  • Requests to see or approve the story before publication
  • Pressure through their editors or owners
  • Calls at deadline asking whether they got the release
Build relationships with beat reporters before you need them: send them useful data, answer their questions on other stories, and never mislead them.
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What makes something news
Editors choose stories using a set of news values. A study is not news because it was completed. It becomes news when it tells readers something new, about something that matters to them, at a moment when they are paying attention.
News valueQuestion an editor asksHow a study can meet it
NoveltyIs this new?A first-time figure, a reversal of a trend
ImpactHow many people does it affect, and how much?Scale with numbers and places
ProximityIs it about our readers' area?District and state breakdowns
TimelinessWhy today?Link to a budget, a session, an anniversary
ConflictIs there a dispute?Findings that contradict official claims
Human interestIs there a person in it?A consenting individual whose case illustrates the data
A regional editor will ask whether your study has district figures for the paper's circulation area. If it does, lead your pitch to that paper with them.
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How embargoes work, and when to use one
An embargo is an agreement that a journalist receives material in advance and does not publish before a stated date and time. It gives reporters time to read a study, check it and interview people, which produces better coverage. It depends entirely on trust: there is no legal force behind a press embargo.
Use one when
The study is complex, you are releasing to several outlets at once, you want time for reporters to seek reactions from officials, or a joint launch with partners needs a fixed moment.
Handle with care
State the embargo in the subject line and at the top of each document, with time zone (for example 00:01 IST, 14 March). Send only to journalists you trust. Assume it may break, and prepare.
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Send embargoed material 2-5 days ahead
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Offer briefings and interviews before the embargo
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Publish the report on your website at embargo time
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Send the public release to everyone else
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Giving interviews: on the record and off it
Interview terms should be agreed before the conversation starts, never after. Different outlets and journalists use the terms in slightly different ways, so state what you mean. If you are not sure, assume everything you say is on the record.
TermUsual meaningUse it for
On the recordQuotable with your name and roleAlmost everything an organisation says
On backgroundUsable, attributed to a description such as 'a researcher involved in the study'Context you cannot say officially
Off the recordNot to be published or attributedRarely; it binds only if agreed beforehand
Prepare
Three messages you want to land, each with a fact. Likely hard questions and honest answers. The numbers, with sources, on one card.
In the interview
Answer the question asked, briefly. Say 'I don't know, I'll check' when you don't. Avoid speculating about individuals or ongoing court cases.
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When a story gets it wrong
Errors happen. A reporter misreads a table, a headline turns 'in surveyed blocks' into 'in Bihar', or a quote is attached to the wrong person. How you respond affects both the correction and your future relationship with the outlet. The Press Council's 2022 norms say a newspaper should, on its own motion, publish a correction promptly and with due prominence once an error is detected or confirmed.
01
Check: is it a factual error or a framing you dislike?
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Contact the reporter politely with the exact correction and evidence
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If unresolved, write to the editor or readers' editor
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For print, complain to the Press Council of India (Press Council Act 1978, s14)
Your own errors
Correct them faster than you would expect of others: fix the web page, add a dated note saying what changed, and tell journalists who used the wrong figure.
Do not
Threaten legal action over an honest mistake, demand the story be taken down, or attack the reporter on social media.
Source: Press Council of India, Norms of Journalistic Conduct 2022, Norm 9.
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Running your organisation's social media accounts
Social media lets an organisation publish directly, answer questions and respond to criticism. It also creates risks: a post that names a survivor, a staff member's personal comment read as the organisation's view, a hacked account. Treat the accounts as publishing channels with an editor, a policy and a log.
Policy basics
  • Who may post, and who approves sensitive posts
  • Rules on photographs of programme participants (consent on file)
  • Response times and who answers complaints
  • How staff identify personal opinions on their own accounts
Security basics
  • Two-factor authentication on every account
  • Organisation-owned logins, never one staff member's phone
  • A plan for a hacked or impersonated account
  • Archive posts and replies for accountability
Write social media posts in the languages your audiences use. A post in English about a programme in Odisha will not reach the people it describes.
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Working with data journalists
Data journalism teams at Indian outlets and independent data organisations analyse official and NGO datasets. Giving them well-documented data can produce more accurate and more lasting coverage than a press release. It also exposes your methods to scrutiny, which is a good thing if the work is sound.
ShareWhy
A clean dataset with a codebookSo variables are not misread
Sample design, weights and datesSo estimates are calculated correctly
Known limitationsSo the story does not overclaim
A contact who can answer technical questionsSo errors are caught before publication
The terms of use and licenceSo reuse is clear
Never share individual-level data that could identify a respondent. Aggregate, remove direct identifiers and check that small cells cannot reveal a person or a household. See the Research Ethics and Data Protection decks.
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10
Section Ten
Images, consent, crises and access
ImpactMojoMedia & Communications 101www.impactmojo.in
The pictures development organisations take
Development communication has a long habit of showing poor people as helpless: the malnourished child, the woman in the doorway, the queue for relief. These images raise money and attention, and they strip the people in them of agency and context. Codes written by NGO networks try to change the habit. The Dóchas Guide to Ethical Communications (2023), from the Irish network of development NGOs, updates its 2006 Code of Conduct on Images and Messages and the 2014 illustrated guide to it.
Dóchas commitment (2023)What it asks of an organisation
Authentic representationShow people as they are, in context, with their own capabilities
Contributor-led stories, locally led contentLet people shape how their story is told
Informed consentExplain use, reach and risk; respect refusal and withdrawal
Upholding standards and doing no harmAssess and avoid risk to contributors
Source: Dóchas Guide to Ethical Communications, 2023, as listed by developmenteducation.ie. The commitments apply equally to photographs, video, case studies and quotations.
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Consent for images and stories is a process
Consent obtained by a field officer who asks 'photo le sakte hain?' while handing out a kit is not informed consent. People must understand who will see the image, where, for how long and with what risk, and must be able to refuse without losing any service. Power matters: a person who depends on your programme may find it hard to say no.
01
EXPLAIN: purpose, outlets, reach (online is permanent and global)
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ASK: in the person's language, separately from any service
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RECORD: written or audio consent, with the specific uses
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RESPECT: refusal, and withdrawal later, with a named contact
Good practice
A consent form in the local language read aloud; a copy left with the person; a register linking each image to its consent record; a review before reuse in a new context.
Looking ahead
Under the DPDP Act, consent duties apply from 13 May 2027. Building a consent register now means programmes will already meet the standard when the duties begin.
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Children in images and stories: law and guidance
Indian law sets hard limits on identifying children in certain situations, and the UNICEF guidelines for journalists set a wider ethical standard. A programme that photographs children should know both.
RuleWhat it says
JJ Act 2015, s74No report shall disclose the name, address, school or any particular that may identify a child in conflict with law, a child in need of care and protection, or a child victim or witness, nor publish their picture
POCSO Act 2012, s23(2)No media report shall disclose a child's identity, including name, address, photograph, family details, school or neighbourhood
UNICEF principleProtect the best interests of each child over any other consideration, including advocacy for children's issues
UNICEF principleDo not publish a story or image that might put the child, siblings or peers at risk, even when identities are changed or obscured
Sources: Juvenile Justice (Care and Protection of Children) Act 2015, s74; POCSO Act 2012, s23; UNICEF, Guidelines for journalists reporting on children (unicef.org). Both statutes allow disclosure only on recorded reasons by the Board, Committee or Special Court.
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Survivors of sexual violence: never identify
Section 72(1) of the Bharatiya Nyaya Sanhita 2023 punishes whoever prints or publishes the name or any matter which may make known the identity of a victim of rape and related offences, with imprisonment of up to two years and fine. The Supreme Court went further in Nipun Saxena v Union of India (11 December 2018, (2019) 2 SCC 703).
No person can print or publish in print, electronic, social media, etc. the name of the victim or even in a remote manner disclose any facts which can lead to the victim being identified and which should make her identity known to the public at large.
Nipun Saxena v Union of India, 11 December 2018, direction 1 of the operative directions (Deepak Gupta J, for Lokur and Gupta JJ)
Remote identification
A blurred face with a named village, a husband's name, a school uniform or a distinctive house can identify a survivor. The test is whether anyone could work out who she is.
Also binding
PCI Norm 42 (2022): names, photographs or other particulars leading directly or indirectly to the identity of such victims shall not be published.
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A dignity check before any image is published
Codes and laws set minimum standards. A short check before publication catches most problems. Run it on every photograph, video and case study, including those in donor reports, which are often shared far more widely than intended.
Ask yes to all
  • Would the person be comfortable seeing this image with this caption?
  • Is the caption accurate about who, where and when?
  • Is there a consent record for this specific use?
  • Does the image show the person acting, speaking or working, where possible?
  • Is the photographer credited?
Stop if any is yes
  • Could the person or family be identified as a survivor, patient or child in a protected situation?
  • Is the person shown in distress, undress or grief they did not choose to share?
  • Does the image imply a person is a 'beneficiary' of something they did not receive?
  • Is it a stock or another organisation's image used as if it were your programme?
When in doubt, do not publish, or use an illustration. A drawing can tell a survivor's story without putting her at risk.
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Crisis communication: six principles
A crisis for a development organisation might be a death in a programme, an outbreak at a facility you support, allegations of abuse by staff, a data breach or a flood in your field area. The US Centers for Disease Control and Prevention's Crisis and Emergency Risk Communication (CERC) manual, first published in 2002 and updated in 2018, gives six principles that public health agencies worldwide use.
CERC principleIn practice for an NGO
Be firstCommunicate early, even if only to say what you know and when you will update
Be rightGive accurate information, and say clearly what is not yet known
Be credibleBe honest; do not minimise, speculate or hide bad news
Express empathyAcknowledge harm and fear before giving facts
Promote actionTell people what they can do to protect themselves
Show respectTreat affected people and communities with dignity
Source: CDC, CERC Introduction, 2018 Update (stacks.cdc.gov).
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The first 24 hours of a crisis
Most crisis damage comes from silence, contradictory statements or a defensive tone in the first day. A short playbook, agreed in advance, prevents that. The example steps below assume an incident at a field site; adapt them to your organisation.
01
0-2 HOURS: ensure safety and care for those affected; inform leadership
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2-6 HOURS: confirm facts; name one spokesperson; issue a holding statement
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6-24 HOURS: inform families, partners, funders and authorities as required
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DAY 2 ONWARDS: regular updates; investigation; publish what changes
A holding statement says
What happened as far as known, that the people affected are the priority, what the organisation is doing, and when the next update will come. It is short and signed by a named person.
It never
Blames the people affected, names a survivor or a child, speculates on cause, or says 'no comment'. Legal advice shapes the wording; it should not replace communication.
Safeguarding incidents need a survivor-centred process first. See the Safeguarding & PSEA deck before writing any public statement about one.
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Accessible communication is a legal duty and good practice
Section 42 of the Rights of Persons with Disabilities Act 2016 requires the appropriate government to take measures so that all content in audio, print and electronic media is in accessible format, and that persons with disabilities have access to electronic media through audio description, sign language interpretation and close captioning. Organisations that communicate with the public should meet the same standard.
Accessible formats
  • Captions on every video; transcripts for audio
  • Indian Sign Language interpretation for key announcements
  • Alt text on images; tagged, readable PDFs
  • Sufficient colour contrast; text that is not locked in images
  • Easy-read versions for people with intellectual disabilities
Language access
  • Publish in every language your audience speaks, beyond English and Hindi
  • Use audio for audiences with low literacy
  • Test translations with native speakers from the community
  • Keep numbers and names consistent across versions
Sources: RPwD Act 2016, s42; Census 2011 language data (Section 02).
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11
Section Eleven
Measuring and planning: a practitioner toolkit
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Measure what communication changed as well as what it produced
Most communication reports count outputs: releases sent, articles published, followers gained. Those numbers say little about whether anything changed. AMEC's Integrated Evaluation Framework moves from objectives through inputs, activities, outputs, outtakes and outcomes to impact on organisational objectives. It defines outtakes as the response and reactions of target audiences to the activity, and outcomes as the effect of the communication on the target audience.
01
OBJECTIVES
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INPUTS and ACTIVITIES
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OUTPUTS: what was published and where
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OUTTAKES: audience response
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OUTCOMES: change in the audience
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IMPACT: on the organisation's objectives
Barcelona Principles
AMEC published Barcelona Principles 3.0 in July 2020 and a fourth iteration, 4.0, in 2025. Its resource centre also runs a 'Say No to AVEs' campaign against advertising value equivalents, which price coverage as if it were advertising.
For development work
The impact stage is the decision, practice or service change your programme exists for. Link communication indicators to the programme's results framework.
Source: AMEC, Integrated Evaluation Framework and Barcelona Principles pages (amecorg.com), consulted October 2026.
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Indicators at each stage, for a research launch
The table gives example indicators for a study launch aimed at a state policy decision. Choose a few at each stage, set them before the launch, and collect the evidence as you go. Media monitoring alone covers only the outputs row.
StageExample indicatorHow to collect
OutputsArticles in target outlets, by language; broadcast mentionsMedia monitoring log
OutputsAccuracy of coverage: share of items stating the finding correctlyContent check against the study
OuttakesDownloads of the brief; questions from officials; requests for briefingsWeb analytics; correspondence log
OutcomesOfficials who can state the main finding; mentions in assembly questions or notesShort interviews; legislative records
ImpactChange in the scheme guideline, budget or practice the study addressedDocument review; contribution analysis
Accuracy is an indicator worth tracking. Ten articles that misstate your finding are worse than two that get it right.
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A one-page communication plan template
A communication plan does not need to be long. One page that answers the questions below, agreed by programme, research and leadership staff, prevents most launch failures. Fill it in at the start of a study, months before release.
HeadingQuestion to answerExample entry
ObjectiveWhat decision or behaviour should change?State revises toilet maintenance norms for girls' schools
AudiencesWho decides, who influences, who is affected?Education secretary; MLAs; district officers; parents
MessagesWhat one sentence should each audience remember?Broken toilets keep girls out of school
MessengersWho is credible to each audience?Head teachers; a girl who consents; the lead researcher
ChannelsWhere does each audience get information?Hindi dailies; briefing meeting; community radio
TimingWhen is the decision taken?Before the supplementary budget
RisksWhat could go wrong, and for whom?Identification of a girl; school named and shamed
MeasuresHow will we know it worked?Guideline revised; coverage accuracy
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A media-risk decision table
Before publishing anything sensitive, run it through this table. It turns the legal and ethical sections of this deck into decisions. Where the answer points to 'stop', do not publish until the problem is fixed or a lawyer has advised.
If the content...RiskDecision
Names a person, company or official in connection with wrongdoingDefamation (BNS s356)Publish only with evidence, a request for response, and their reply included
Could identify a survivor of sexual violenceBNS s72; Nipun SaxenaStop. Remove all identifying detail
Shows or describes a child in a protected situationJJ Act s74; POCSO s23Stop. Remove identity, or do not publish
Uses a photograph you did not take or commissionCopyright Act 1957Use only with a licence or within fair dealing
Shows identifiable adultsConsent; DPDP duties from 13 May 2027Publish only with recorded consent for this use
Comments on a case before a courtContempt of Courts Act 1971Report facts of proceedings; avoid prejudging
Concerns voting or a candidate close to a pollRP Act ss 126, 126APause or seek advice
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Illustrative worked example: launching a district study
This example is Illustrative: the organisation, study and numbers are invented to show how the tools fit together. A Lucknow-based research NGO has completed a household survey on the use of a state maternity cash scheme in two districts of Uttar Pradesh. The study finds that many eligible women did not receive the second instalment, mostly because of bank account errors.
Objective
The state's women and child development department changes the payment verification step before the next financial year.
Audiences
Principal secretary and scheme director (decide); district officers and MLAs from the two districts (influence); anganwadi workers and women in the districts (affected).
Core message
One in three eligible mothers in the surveyed villages missed the second instalment because of fixable bank errors (Illustrative).
Known risks
Survey households could be identified from village case studies; officials may read the study as an attack; a provisional figure could be misreported as state-wide.
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Illustrative worked example: sequence and channels
The NGO sequences the launch so that the people who must act hear the findings first and are not surprised by press coverage. That respects the department and makes a constructive response more likely. All dates and numbers are Illustrative.
01
WEEK -3: private briefing for the scheme director, with the data
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WEEK -1: embargoed release to Hindi and English reporters on the beat
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LAUNCH DAY: full report, brief and data online; Hindi release; radio interview
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WEEK +1: district meetings with anganwadi workers and community radio phone-in
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WEEK +4: op-ed timed to budget discussions
AudienceChannelProductLanguage
DepartmentMeetingFour-page brief with district tablesHindi and English
ReportersEmbargoed email, briefing callRelease, fact sheet, data fileHindi and English
Women in the districtsCommunity radio, anganwadi meetingsAudio explainer on how to fix account errorsAwadhi and Hindi
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Illustrative worked example: risks handled and what was measured
Three problems arise, all Illustrative, and each maps onto a slide earlier in this deck. The way they are handled matters as much as the coverage.
What happenedResponseDeck section
A daily headlined the finding as 'one in three UP mothers'Polite correction request with the sampling note; the web version was fixed09: corrections
A reporter asked to photograph a woman from a case studyDeclined; offered a consenting anganwadi worker instead10: consent
A district officer said the data were wrongShared the method and data; offered a joint field check08: data stories
Outputs and outtakes
Coverage in six Hindi and two English outlets, five of them stating the finding accurately; 40 brief downloads from government addresses; two requests for district tables (Illustrative).
Outcome and impact
The department issued a circular adding a bank account check at the first instalment. The NGO records this as a contribution, alongside other pressures, without claiming sole credit (Illustrative).
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A pre-publication checklist for any public material
Use this list before a release, op-ed, report, social media post or video goes out. It takes ten minutes and catches the errors that cause most corrections, complaints and harm.
Accuracy
  • Every number has a source, a year and a base
  • Findings are stated at the level the sample supports
  • Provisional figures are labelled
  • Quotes are checked with the speaker
  • Anyone criticised has been asked to respond
Safety and law
  • No survivor or protected child can be identified, even remotely
  • Consent is recorded for every identifiable person
  • Images are owned, licensed or fair dealing
  • Wording on named people meets the defamation exceptions
  • Election-period and court-case rules checked
Reach
Versions exist in the languages your audiences use; video is captioned; documents are accessible.
Accountability
A named contact; a correction policy; the full study and data linked from every shorter product.
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12
Section Twelve
Summing up and where next
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Ten ideas to take away
The deck has covered a wide field. These ten points are the ones most likely to change how a practitioner works on Monday morning.
#Idea
1Start from the decision or behaviour you want to change, then choose audiences and channels
2India's media are many language markets, regionally concentrated and dependent on advertising
3Akashvani, DD FreeDish and community radio reach people the internet still misses
4Messaging apps need forwardable, local, trusted corrections; prejudice drives much misinformation
5Press freedom rests on Article 19(1)(a), limited only on the eight grounds in Article 19(2)
6Defamation is still a crime (BNS s356); truth for the public good and fair comment are your defences
7Never identify a survivor or a child in a protected situation, even remotely
8Write for each reader: a brief, a release, an explainer, a community version
9Treat journalists as professionals: news values, embargoes, clear terms, fast corrections
10Measure outcomes and accuracy as well as outputs, and report what changed
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Where next: related 101 decks
Communication and evidence
Behaviour Change Communication 101 for campaigns aimed at practice change. Advocacy Basics 101 for media advocacy within a wider campaign. Data Visualization 101 for charts that survive a newspaper page. Post-Truth Politics 101 for misinformation and its politics. Academic Writing & Publishing 101 for the long-form version of your findings.
Law, ethics and participation
Indian Constitution 101 for Article 19 in context. Digital Rights & AI 101 for platforms, takedowns and shutdowns. Data Protection & the DPDP Act 101 for consent and personal data. Safeguarding & PSEA 101 before you tell any survivor's story. Participatory Methods 101 and Visual Ethnography 101 for community-led media.
Suggested order: Advocacy Basics, then Data Visualization, then Safeguarding & PSEA. Read Data Protection & the DPDP Act before the duties begin on 13 May 2027.
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Media & Communications 101
Know the decision, know the audience, check the law, tell it straight
100 slides·12 sections·CC BY-NC-ND