Help & Support
Frequently Asked Questions
Answers about ImpactMojo courses, certificates, membership plans and platform features.
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What is ImpactMojo?
ImpactMojo is a free development education platform for NGOs, social impact organisations and development practitioners across South Asia. It offers courses, interactive studios, games and resources on MEAL (monitoring, evaluation, accountability and learning), Theory of Change, research methods, gender studies and more.
Are all courses really free?
Yes. All core educational content on ImpactMojo is free and will remain free forever. We follow a "pay what you think is fair" approach, and optional paid features and tools help sustain the platform.
Do I get a certificate after completing a course?
Yes. Every signed-up learner earns a free certificate of completion for each flagship course they finish, once they pass the quiz in every module. It appears in your account, and anyone can check it by its ID on our verification page. Practitioner members and above can also show it on a public portfolio page. The 101 Series courses are short introductions that do not track progress, so they do not issue a certificate. A certificate of assessment is the separate ₹2,499 Assessed Credential.
Do I need to create an account?
You can browse most of our content without an account. A free account lets you track your progress, earn certificates and save your notes.
What does Membership include?
There are four plans. Learner is free forever and covers every course, Free Studio, the 135-game library, reading companions, deep dives, DevData Practice and the free-to-use Pro Studio tools. Practitioner (₹399/month or ₹3,990/year) opens all 18 Practice Packs in full, export from the Research Question Builder, the ToR Builder and four Studios, and a public portfolio page. Every signed-in learner earns a verifiable completion certificate free; a certificate of assessment is the separate ₹2,499 Assessed Credential. Professional (₹999/month or ₹9,990/year) adds export from the Qualitative Insights Lab, the Statistical Code Converter and the AI Strategy Canvas, copying from Field Notes, the VaniScribe Colab notebook, ImpactMojo’s hosted models for the Advisory Board, copying code from the Visualization Cookbook, the DevEconomics Toolkit, and priority coaching. The Team Plan (₹1,499/user/month) gives every member Professional access and adds a team dashboard, custom learning paths, and branded certificates, GST invoices and a named contact on request. See the Membership page for the full breakdown.
What languages are the courses available in?
Our courses are primarily in English, with selected content available in Hindi, Tamil, Bengali, Telugu and Marathi.
Where should I start?
If you are new, take the 6-question track quiz on the homepage. It suggests a starting track and a few 101 Series courses from your answers. Otherwise, browse the full catalog, or jump straight into a 101 Series course (short, self-contained) or a flagship course (deep, multi-module).
What's the difference between flagship courses and the 101 Series?
Flagship courses (21 of them) are deep, multi-module treatments, typically 12–16 modules, most with an interactive lexicon and an AI study companion. 101 course decks (59 of them) are shorter, native-HTML slide decks that give you the essentials of a topic in one sitting. Together that makes 22 flagship and 84 foundational courses, all free. Both are free and need no login to study.
How much content is there in total?
The platform holds 22 flagship and 84 foundational courses, 35 Free Studio tools, a 135-game library, 192 reading companions, 27 deep dives, 84 handouts, a Dataverse of 324 data tools and sources, and the ImpactLex glossary of 490+ terms. Almost all of it is free. Browse it all in the catalog.
Can I use ImpactMojo offline?
Yes. ImpactMojo is a Progressive Web App, so pages you have visited stay available offline, and you can download a flagship course for full offline study. Add the site to your home screen on mobile to use it like an app, which helps in fieldwork with patchy connectivity.
How do I search the site?
Press Ctrl+K (Command+K on a Mac) or /, or tap the search button in the top bar. Search covers courses, Studios, data explorers, reading companions and datasets, and shows short answers to common questions about ImpactMojo above the results, such as how certificates work or what membership costs.
What is ImpactLex?
ImpactLex is a free, plain-language glossary of 490+ development, MEL, economics and policy terms. Each entry shows whether an editor has reviewed it and whether it cites a source, so check an entry before you quote it. It works offline and needs no login.
What is the Dataverse?
The Dataverse is a curated directory of 324 data tools, APIs, datasets and MCP servers for development research, filterable by type and category (government data, health, climate, legal, gender and more). It is free to browse.
What is The Long View?
The Long View is a studio of original charts and framework diagrams on development, climate, population and inequality. Each chart has a plain-language explainer of what it shows, why that chart type was chosen, and what to look for. The page also explains how to read a chart with care, beginning with why a bar chart should start at zero.
What are Field Radio, Deep Dives and Data Notes?
Field Radio is a community station of short voice notes and videos from practitioners, each with a transcript. Deep Dives are curated, annotated reading lists, each on one topic. Data Notes are worked analyses of real datasets. All three are free.
What are Practice Packs and the pro tools?
Practice Packs are focused three-hour sprints that walk you through producing a real, finished work document, such as a ToR, a survey or a logframe. The first two modules of every pack are free. The five Pro Studio builders are the Research Question Builder, ToR Builder, AI Strategy Canvas, Statistical Code Converter and Qualitative Insights Lab. They are free to use. Exporting your work from them requires a paid plan. The Logframe Builder and the Empathy Map are in Free Studio, and exporting from them is free.
What are the teaching kits?
The teaching kits are for people who teach or assess others: faculty, NGO learning and development teams, and foundations that train their partners. There are four, on MEL, Data & Technology, Policy & Economics, and AI for M&E. Each is built around a bank of 500 original multiple-choice questions with an answer key and explanations, plus the related ImpactMojo decks, workbooks and course notes on that subject. Kits are priced per institution or cohort on request. Each question bank is also sold on its own as a PDF at ₹499.
How do I verify a certificate?
Each certificate carries a unique ID and a public verification link. Anyone, such as an employer or funder, can confirm a certificate at impactmojo.in/verify-certificate by entering its ID.
What are the assessed tracks and how do credentials work?
Assessed tracks (AI for M&E, MEL, Data & Technology, Policy & Economics) are self-paced pathways that end in a capstone assessment and a verifiable credential (₹2,499 each). Already finished a free pathway? You can add just the credential without repeating the learning. The learning itself stays free. The fee pays for the capstone review and the verifiable credential.
Does the platform really track my progress, bookmarks and notes?
Yes. With a free account, your course progress, bookmarks and personal notes are saved to your profile and sync across devices. You can sign in on your phone and pick up where you left off on your laptop. Without an account, progress is still saved locally in that one browser.
Can I get email or browser notifications?
Yes. In your account you can switch browser notifications on or off and choose which emails you receive, such as course updates, reminders, discussion replies and certificate notices, with a daily, weekly or no email digest. Browser notifications ask for your permission and stay off until you turn them on.
How do I pay, and how fast is activation?
Payment is a direct UPI transfer, with no gateway fees or middlemen. Send payment to our UPI ID with your registered email as the reference, then fill the short form on the Membership page. We upgrade your account within 24 hours, usually much faster. Organisations that can't use UPI can request invoice billing.
What is your refund policy?
If something isn't right, write to us at hello@impactmojo.in. The full terms are on our Refund Policy page. Because most content is free, we encourage you to explore thoroughly before subscribing.
Do you have plans for organisations and teams?
Yes. The Team plan (₹1,499/user/month) gives every member full Professional access plus a team dashboard (courses completed, average scores, certificates earned, active days and last activity, filterable by team, with CSV export), custom learning paths, access to all 15 live case challenges with custom ones on request, and branded certificates, GST invoices and a named contact on request. See Membership or write to hello@impactmojo.in.
How do I join the community?
There is a free WhatsApp professional learning community, and paying members also join a Discord server. You can request to join from the Community page. Paying members also get the moderated Discord.
What is the Research Rundown?
The Research Rundown is a bi-monthly Substack newsletter that unpacks new development research, data releases and policy analysis. You can subscribe to it from the Community page.
What are Build Circles and Coaching?
Build Circles are four-week cohorts of 6 to 10 people. Each member builds a working AI workflow for a real M&E problem and demos it, and the ₹1,000 seat deposit is refunded when you demo. Coaching offers 1-on-1 sessions on career, research design and data analysis, with sliding-scale pricing. Team workshops are priced per cohort (₹12,000 standard, ₹15,000 advanced, up to 6 people) with the same sliding-scale option. The workshop booking form has an optional field where you say what works for your budget, and we confirm by email.
How can I contribute?
ImpactMojo is open source. You can pitch a course, a Deep Dive, a Data Note, a Free Studio tool, a reading companion or a handout, or improve the code on GitHub. See the Contribute page for all the ways to help.
How accessible is ImpactMojo?
We build to WCAG 2.1 AA, and the site is partially conformant today. Pages support keyboard and screen-reader use and offer light and dark themes. See our Accessibility Statement and the Transparency page.
What do you do with my data?
We collect the minimum needed to run your account and process personal data under India's Digital Personal Data Protection Act, 2023. We do not sell your data. Full details are in our Privacy Policy and Data Protection pages. You can export your data from your account page, and you can ask us to delete it by writing to hello@impactmojo.in.
Can I reuse the content in my own training?
Educational content is licensed under Creative Commons BY-NC-ND 4.0. You may share it with attribution, for non-commercial use, without changing it. The platform code is open source under the MIT License. For other uses, or to commission a workshop, write to hello@impactmojo.in.
Are the certificates accredited degrees?
No. ImpactMojo is an educational resource platform and does not grant degrees. Our certificates mark course completion and, for assessed tracks, a passed capstone. They record learning and carry no academic accreditation.