Mojini (Platform Assistant)

What Is Mojini?

Mojini is ImpactMojo's platform assistant — a structured FAQ chatbot available across the site to answer questions about courses, labs, tools, pricing, and how to use ImpactMojo's resources.

Think of Mojini as a knowledgeable help desk that has been programmed with answers to the most common questions about the platform. Ask about a specific course, a premium tool, how certificates work, or where to find a particular dataset — Mojini responds with accurate, pre-written answers matched to your question.

Note: Mojini is not an AI or large language model. It works by matching your question to a structured knowledge base of 30+ topic patterns and returning the most relevant pre-written response. It does not generate new text, reason about novel questions, or learn from conversations.


What Mojini Can Help With

Question type
Examples

Finding resources

"Where can I find MEL handouts?" / "Which course covers econometrics?"

Understanding features

"How do certificates work?" / "What's the difference between Explorer and Practitioner tiers?"

Tool guidance

"What is VaniScribe?" / "How do I use the Theory of Change Lab?"

Course navigation

"Which course should I take first?" / "What topics does the Media course cover?"

Pricing and access

"How much do Dojos cost?" / "What's included in the free tier?"

Technical help

"How do I export my lab output?" / "Where is my certificate?"


How Mojini Works

Mojini works by pattern-matching your question against a structured knowledge base covering 30+ topic areas. When you type a question, Mojini identifies the closest matching topic and returns a pre-written response with links to the relevant page.

This means:

  • Mojini is fast and reliable for questions it's been programmed to answer

  • It won't hallucinate or make things up — every response is written by the ImpactMojo team

  • It has limits — if your question doesn't match a known pattern, Mojini will say so rather than guessing

The chatbot appears as a small widget on platform pages. Click it to open a conversation, type your question, and get an immediate response with links to relevant pages.


How Educators Can Use Mojini

For Self-Service Support

Point participants to Mojini when they have platform questions during a workshop. Instead of fielding "where do I find X?" questions yourself, participants can ask Mojini directly.

For Resource Discovery

Mojini knows about all 48 courses, 12 games, 10 labs, 400+ handouts, and premium tools. When participants need to find something specific, Mojini can direct them faster than browsing the catalog.

As a Navigation Aid

For first-time users who feel overwhelmed by the platform's breadth, Mojini provides a conversational entry point. Participants can describe what they're looking for in their own words and get pointed in the right direction.


Tips

  • Ask specific questions for the best responses. "Which course covers gender mainstreaming?" works better than "tell me about gender."

  • Mojini covers platform content, not general development questions. It's a guide to ImpactMojo's resources, not a development encyclopedia.

  • Available on most pages — look for the chat widget in the corner of the screen.

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